Customer Ratings & Reviews

This is my 3rd renewal of this plan. I have maximized the use of its services and have never looked back. Hope BB never discontinues it.

I've used more than just a couple times. Its invaluable and I definitely get my moneys worth of use.

Great product. Love that best buy particularly the Geek Squad is also so nice and helpful when it comes to service.

As a small business operator with a LOT of laptops, this service already has paid for itself three or four times over.

Love the Geek Squad. Fixed some minor issues quickly and effectively. Reps are very nice and professional.

Bought this plan when I bought my computer, and it has come in multiple times for help with my computer, Ipad, etc, very happy so far

The only way to go to protect all your devices and appliances in your home.

I'd be lost without these guys. Have yet to have a problem they can't address. They make it seem so simple. I plan on being a lifetime member.

Whenever I run into a problem with my computer I can always count on them to fix it

The upgrade services are definitely worth it! I have used to help with Diagnotics on one computer and data transfer from that one to another.

So many savings! Office Products, Services, and much more! This plan paid for itself ten times over within the first couple months!

So far it has been pretty seamless. Still have installation of devices to go so we will see how the follow through is.

The Tech Support staff are extremely knowledgeable and obviously enjoy their work...they are patient and very helpful

I am already enjoying the expertise of the Geek Squad in setting up my new laptop and understanding the differences from my old laptop.

The money and time saved, let alone all the Benefits me and my family are getting is well worth it!

I like having help when I need it. Being able to ask questions having it explained so I can understand. Always nice wanting to help.

Best tech-support on the planet I love quality gig squad they provide good service on all the products I have by there

Appreciate the ability to have tech support for other devices that were not purchased at Best Buy... definitely a great investment!!

Geek Squad is essential to anyone’s life these days. They are knowledgeable, fast, friendly and actually excited to help.

They put up my televisions on the wall for me. They techs are the best and you can't beat the price. They do quality work