Customer Ratings & Reviews

This service makes me feel very secure that in any event something we’re to happen to my computer I would be in good hands.

Although pricey, it pays for itself in one use. This is esp useful if you have more than one computer , etc. a no brainer in my opinion

This is great when you're buying a new machine or need to upgrade your hard drive or memory you can get it the labor done free of charge.

I love the tech support. The people are friendly and very knowledgeable. They are quick to find the issue s that arise with the computer.

Ive had this service for 11 months and all my products are in good working condition and have not had the need to use the geek squad -

Amazing service many Geekssquad. Carfi service is free and laptop service is free. In home service, I had to pay only 50 dollar.

Don’t get caught without the professional help if your tv or laptop quits on you this will help bring it back to life

have had the other tech support for years and it was good so this will be better with many more services included

Loved the savings and convenience for services the various devices we own. Like it enough to renew it.

Since I am not very tech savvy I need all the help I can get. Recently I had a Malware attach and needed to call repeatedly! In the end I had to take my computer to the store because the call in/ remote service resulted in the bad only getting worse! They were able to fix the malware issue, but the back up restore was not the smoothest and I am still dealing with that. Of course the price paid probably fits the service received.

Very pleased with technical support serviced, They always keep my purchased items running. Definitely recommend.

Love this! Makes set up a breeze! Have already used it to clear out an old device and make it a little new again!

Awesome product. I would recommend it for anyone who is interested in this particular product.

This is a fantastic deal if you have a lot of tech stuff. These people really know their stuff and are very nice to work with.

This is worth the price if you own multiple products from Best Buy. Highly recommended

Always renew my membership due to the great customer service and awesome tech support on my laptops.

I find support helpful in almost all cases. Occasionally an assigned support tech is not quite knowledgeable or able to help.

I've used more than just a couple times. Its invaluable and I definitely get my moneys worth of use.

Just loving it the perk you get with this membership and i even got 20% off on my warranty cause of this membership..

I love getting help with all of my devices. I like receiving help from tech support. .. chat was really helpful