Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 3693 reviews
(3,693 customer reviews)to a friend
Rated 5 out of 5 stars
support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.when everything gets messed up; this was a purchase for myself enjoying this item everyday . . . great addition
I would recommend this to a friendRated 5 out of 5 stars
Needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.More than I expected looking forward using it I am very satisfied with my purchase.
I would recommend this to a friendRated 5 out of 5 stars
Only One Phone Call for Total Tech Support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad Total Tech Support membership is reliable and easy access to all of my questions.
I would recommend this to a friendRated 5 out of 5 stars
Very good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tech support. When i had questions they were very knowledgeable and had the answers
I would recommend this to a friendRated 5 out of 5 stars
Total tech support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer, experienced team and always eager to help you solve any problems. Their warranty is just the best!!
I would recommend this to a friendRated 4 out of 5 stars
Call in Support not so Expert!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Call in support lacks expertise areas. I can read a manual on the web from a vendor and do not need a Tech to read it to me!!
I would recommend this to a friendRated 3 out of 5 stars
Decent value if you plan to get things done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.To truly use the value of this, you'd want to pile a bunch of their services that this provides and then buy this for them. The value of this isn't really a "renew and keep the subscription" type of thing. If you only periodically buy the services this provides, the $200 down doesn't really get offset by anything. It's more of a "buy, perform these 8 services for the discounted rate, cancel" type of program.
No, I would not recommend this to a friendRated 5 out of 5 stars
Betty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best support they listen and resolve all your concerns excellent service love Geek squad.
I would recommend this to a friendRated 4 out of 5 stars
It helps with the cost of repair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am hoping I will not need it and it will be a waste of money after the initially repair, but it did save me a little bit of money on the repair.
I would recommend this to a friendRated 5 out of 5 stars
Help with your device!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am so glad I bought Total Tech Support. There are some great benefits with membership!
I would recommend this to a friendRated 5 out of 5 stars
Dedicated Professionals
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These folks are dedicated, efficient, and consumer friendly. They explain tech concerns in laymen vocab.
I would recommend this to a friendRated 5 out of 5 stars
100% Confidence in Best Buy!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an added coverage I buy with all my electronics when it's offered! I have 100% confidence in Best Biy!
I would recommend this to a friendRated 5 out of 5 stars
Total tech support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The total tech support is being the expectations I had for it and is really worth it
I would recommend this to a friendRated 5 out of 5 stars
Always Knowledgeable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Chat Support is very helpful, Protection is Important
I would recommend this to a friendRated 4 out of 5 stars
Not as good as it used to be
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This service used to be pretty good but now it's very iffy. I do thank a couple of the instore Geeks, like Matt in Portland ME.
I would recommend this to a friendRated 5 out of 5 stars
Excellent Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is very helpful to work on my laptop with confidence because we know we have a Best Buy Total Tech Support.
I would recommend this to a friendRated 5 out of 5 stars
Get it, Get it, Get it
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Let me tell you this, you NEED this in your life, when something goes wrong with any of your 3 devices, the geek squad is on the job.
I would recommend this to a friendRated 4 out of 5 stars
Total Tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech Support is Great!!! Always there when you them. Very helpful techs and very professional
I would recommend this to a friendRated 5 out of 5 stars
Makes the purchases worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Total Tech Support assisted me in maintaining my products! It was well worth the cost!
I would recommend this to a friendRated 5 out of 5 stars
Great support 2
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Total tech support identified and fixed all of my computers so that they run like new again.
I would recommend this to a friend