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Customer reviews

Rating 4.5 out of 5 stars with 3693 reviews

Rating Filter

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 3,693 reviews
  • Rated 5 out of 5 stars

    Always helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had several issues resolved with friendly and knowledgeable techs. I will definitely be renewing my membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed quick service and Geek Squad was there. I wouldn't be without their coverage. I highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very helpful to work on my laptop with confidence because we know we have a Best Buy Total Tech Support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have tech-support when needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have tech-support when needed. Easier to chat then bring into store. Most issues can be resolved remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I really enjoy getting help with all my devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all savings but tech support is awesome they really helped me relax knowing i am in good hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are technically challenged as we are, you can’t go wrong with this package. Saves you time and worries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love getting help with my devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked having this protection program, takes the stress out of having a problem with your electronic devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great support. Friendly staff took great care of me. I had question and the staff took their time to answer all of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech Support membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech Support membership We love the ease of calling Geek Squad to help us with our home network issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use it yet but it’s better to have it and not need it then to need it and not have it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help for all my devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan has served me many times and has solved my issues each and every time in a very time efficient manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally Worth It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a proud member of Best Buy’s Total Tech Support Plus and could not be more pleased with the services offered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s excellent,the service is greatly ,the team work in team,it’s recommended by everyone that love great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great idea for me to get this for my HP Laptop. I appreciate the support and customer service :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always helpful when problems arise and find ways to fix and keep devices working the bedt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the 2 installations I've had so far it's paid for itself. All the parts included in the installations were free also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dedicated Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These folks are dedicated, efficient, and consumer friendly. They explain tech concerns in laymen vocab.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks Rule.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. I feel safe and secure. No need to worry about stuff. These people have my back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best help and service for my devises

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My protection plan is not expensive, they are quick with recovery and setting up my Desk top.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love having someone so close to help.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the services that are included has helped me with all my technical technology issues with all my stuff at home.

    I would recommend this to a friend