Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 3693 reviews
(3,693 customer reviews)to a friend
Rated 5 out of 5 stars
good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got a good deal so we purchased the protection plan.. Haven't had to use it yet thankfully.
I would recommend this to a friendRated 5 out of 5 stars
I love getting help with my questions.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the tech support that Best Buy offers. It is nice knowing that Geek Squad is in your corner.
I would recommend this to a friendRated 5 out of 5 stars
Betty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best support they listen and resolve all your concerns excellent service love Geek squad.
I would recommend this to a friendRated 5 out of 5 stars
Great Support Team
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had a chance of using the Support Membership but I am glad I have it. I feel safe.
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind to have Total Tech Support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With the discounts of TV installation, I was motivated to have a total of 6 TVs installed, which saves me money.
I would recommend this to a friendRated 5 out of 5 stars
Highly Recommend Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with membership. Folks are very helpful and knowledgeable. Makes my life easier.
I would recommend this to a friendRated 5 out of 5 stars
Very satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The help from Mark and Adam in the Geek squad was much appreciated. They were very professional and so helpful. Great customer service!
I would recommend this to a friendRated 5 out of 5 stars
Geek Support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having this package takes away the fear of not being able to handle issues with any of my electronic devices.
I would recommend this to a friendRated 5 out of 5 stars
really convenient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This protection plan is awesome. I really like that my computer can be repaired or have a tune up via phone.
I would recommend this to a friendRated 5 out of 5 stars
Trusting they have the answers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very thorough and helpful. Answered questions and was very patient with me while I tried to convey my problems.
I would recommend this to a friendRated 5 out of 5 stars
Only One Phone Call for Total Tech Support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad Total Tech Support membership is reliable and easy access to all of my questions.
I would recommend this to a friendRated 5 out of 5 stars
Thank you
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I liked saving with my service plan. Best buy is the best place to get all the stuff you need for school and work.
I would recommend this to a friendRated 5 out of 5 stars
Go with Geek Squad for the whole house
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just renewed my Total Tech Support from Geek Squad. They are my IT department for all devices in my house!
I would recommend this to a friendRated 5 out of 5 stars
Great support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like having the security of the support of Best Buy behind the purchase of a $1000 laptop
I would recommend this to a friendRated 5 out of 5 stars
Reliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn’t sure about this program at first but when I finally took advantage of the benefits it was well worth it .
I would recommend this to a friendRated 5 out of 5 stars
very helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys were great .? my computer went down and they were very informative,understanding, patient, & had great service and great price
I would recommend this to a friendRated 5 out of 5 stars
Total tech support is a life saver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth the money. I have used this service on many occasions and it has saved me considerable time and money.
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad we got this for peace of mind. If anything goes wrong we can bring it in for repairs
I would recommend this to a friendRated 5 out of 5 stars
Tech Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service for all Technical installations and also Tech support. Extremity recommendable!
I would recommend this to a friendRated 5 out of 5 stars
Booklet information
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Made a purchase of a laptop with a bundle of other products which included all information on the extended warranty and products purchased.
I would recommend this to a friend
