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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 3693 reviews

Rating Filter

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 3,693 reviews
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a good deal so we purchased the protection plan.. Haven't had to use it yet thankfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love getting help with my questions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the tech support that Best Buy offers. It is nice knowing that Geek Squad is in your corner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Betty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best support they listen and resolve all your concerns excellent service love Geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Support Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had a chance of using the Support Membership but I am glad I have it. I feel safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind to have Total Tech Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the discounts of TV installation, I was motivated to have a total of 6 TVs installed, which saves me money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with membership. Folks are very helpful and knowledgeable. Makes my life easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The help from Mark and Adam in the Geek squad was much appreciated. They were very professional and so helpful. Great customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this package takes away the fear of not being able to handle issues with any of my electronic devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    really convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is awesome. I really like that my computer can be repaired or have a tune up via phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trusting they have the answers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very thorough and helpful. Answered questions and was very patient with me while I tried to convey my problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only One Phone Call for Total Tech Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Total Tech Support membership is reliable and easy access to all of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked saving with my service plan. Best buy is the best place to get all the stuff you need for school and work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go with Geek Squad for the whole house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just renewed my Total Tech Support from Geek Squad. They are my IT department for all devices in my house!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having the security of the support of Best Buy behind the purchase of a $1000 laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t sure about this program at first but when I finally took advantage of the benefits it was well worth it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great .? my computer went down and they were very informative,understanding, patient, & had great service and great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech support is a life saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money. I have used this service on many occasions and it has saved me considerable time and money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad we got this for peace of mind. If anything goes wrong we can bring it in for repairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service for all Technical installations and also Tech support. Extremity recommendable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Booklet information

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made a purchase of a laptop with a bundle of other products which included all information on the extended warranty and products purchased.

    I would recommend this to a friend