Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Main Content

Customer Ratings & Reviews

free

Customer reviews

Rating 4.5 out of 5 stars with 3693 reviews

Rating Filter

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 3,693 reviews
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech support is something that I always invest in. It’s very important to have with all your purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I was given prompt and courteous service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad to be a member because I’m treated with care and understanding. Plus I get a lot of benefits too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Team

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the services provided and most repairs can be over the phone/internet. I am so happy with this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money . Helps protect your devices. Easy claim process. Very happy with perks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a big fan of support membership plan because they can always help me with computer issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value for the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value. They did a great job on all the mounts. Would use again, great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total tech is the best that money can buy if you have multiple TVs that you need to mount in your house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t get this from amazon. Plan is great to have when wanting to endure things get done well and right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech support rocks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech support makes every effort to resolve the issues, and they do a great job

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    on-line vs. in-store help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The on-line assistance was of little value. A recent problem I encountered was never resolved through the on-line tech assistance. I took the device to the store where I purchased it and the Geek Squad associate was able to identify the problem - and fix it - in less than 5 minutes. From now on I will deal directly with the tech support in my home store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    J R

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was excellent and very helpful. They we able to fix my problem very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best security for your electronics

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no worries with this protection. I have used it twice already and I am glad I have it. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how easy it is to get my computers set up and my items were taken care of with ease and care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is something everyone should have. It os worth the 200.00

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome tech support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankful for the amazing and professional tech support offered here for an affordable price!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the total tech support from best best buy they are extremely helpful at alll times!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    well worth the money

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    discounts pay for the plan especially if you have lots of tech in your home or many installations in a calendar year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thankful for the availability

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so appreciative of the excellent service I was recently given. I would be a mess without my computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice membership to have, may not use but is nice to have it if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    McClover24

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always use my bestbuy Total tech support because they are there to help you one step at a time.

    I would recommend this to a friend
Sponsored