Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 7 pm
Find Another Store
Main Content

Customer Ratings & Reviews

free

Customer reviews

Rating 4.5 out of 5 stars with 3693 reviews

Rating Filter

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 3,693 reviews
  • Rated 5 out of 5 stars

    Best Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product!! Don’t have to worry about anything Best Buy will take care of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The help was good!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked saving on my protection plan. The support system I got was very helpful to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech support is great.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad's technical support advice is great in helping me use my devices more efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Invaluable!

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chat support is what I need. And my questions are never belittled. Great value for my home based business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    would not be without this help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having this service at my finger tips. I've bought for last 4 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love getting help on all my device.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked saving on my protection... the agent was very professional and help me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad technical support anytime that my computer needs it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the help!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the extra help and support from this service! One fix or repair job and it pays for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech Support-get support for my devices

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked saving on the Total Tech Support membership. Great price and worth the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tech Support Comfort

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great membership to have especially if one is a bit technologically challenged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tech review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tech support has always been able to help me with any problems I have had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech Support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great support but pricey They are always available to help with all your questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Patients

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I aren't tech savvy and customer service has always been patient with us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good thing to get

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have Geek Squad for any product you buy from Best Buy. Great piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car audio

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great deal. Had 3 radios installed and two back up license plate cams for $200.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im in IT and this is very useful because I don't have time and its perfect for my mother!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have really helped me with my computer and It has been great!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    n/a

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is great. I have used them a few time, and it is well worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totaltech Support is amazing!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is our safety net. We love having this coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We are very happy and good customer service.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan it pays for itself. Great customer service they were very knowledgeable and attentive employees.

    No, I would not recommend this to a friend
Sponsored