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Customer reviews

Rating 4.5 out of 5 stars with 35212 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 35,209 reviews
  • Rated 5 out of 5 stars

    How to get a Best Buy card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy card is the best one I’ve to use to buy the items I would like to have in my house.I will recommend it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always had good experiances with Best Buy stores and Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convinient shipping.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item i was looking fir came in pretty quick right before christmas. My item was ordered to be delivered and gave me updates frequently on the item .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is my GO TO for computer repairs/issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and great value. Can bring my and my spouse's computer for repair - plus ask questions about our phones. Great friendly and helpful technicians.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes me feel at ease had to use this protection a couple of times and they actually fixed the issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership and worth the yearly billing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Best Buy Totaltech member for about a year now, and I have been very happy with the benefits. I have saved a lot of money on repairs, extended warranties, and Geek Squad services. Here are some of the benefits of the Best Buy Totaltech membership: * 24/7 Geek Squad support: You can get help with any tech problem, day or night. * Extended warranties: Get up to two years of extended warranty coverage on eligible products. * Free delivery and installation: Get free delivery and installation on eligible products. * 20% off repairs: Get 20% off repairs on eligible products. * 10% off in-store and online purchases: Get 10% off in-store and online purchases of eligible products. * Free technical support: Get free technical support for all your tech devices. * Free screen repair: Get free screen repair for eligible smartphones and tablets. I have used the Geek Squad support several times, and they have always been very helpful. They have fixed my laptop, my phone, and my TV. I was also able to get a free screen repair for my phone. I also saved a lot of money on extended warranties. I bought an extended warranty for my laptop, and it saved me $200 when I had to have it repaired. Overall, I think the Best Buy Totaltech membership is a great value. I have saved a lot of money on repairs, extended warranties, and Geek Squad services. If you own a lot of tech devices, I highly recommend it. Here are some additional thoughts on the Best Buy Totaltech membership: * The price is reasonable. The annual membership fee is $179.99, which is comparable to other tech support memberships. * The benefits are comprehensive. The membership includes a wide range of benefits, from tech support to extended warranties to free delivery and installation. * The customer service is excellent. I have always had a good experience with the Geek Squad. They are friendly, knowledgeable, and efficient. Overall, I think the Best Buy Totaltech membership is a great value. It's a must-have for anyone who owns a lot of tech devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovn it

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is a great value. I buy a lot of stuff tha is covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time use of membership & loving it.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is of great value to me & I have used it already. The membership prices are good & I have earned credits already. The Geek Squad support has been utilized. They were extremely helpful in getting me up & running. I have the protection plan on my purchase, I feel at ease and supported should anything arise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total rewards, not price rewards

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems steep, but it covers the warranty for every big item purchased with it. Value is high in my house hold

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy total

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Best Buy Total Membership. I use the membership frequently and it have excellent benefits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In for the long haul

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t live without it. They hear when you need them they call the night before for confirmation and you know you in good hands because they are Best Buy reps. They are huge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great store.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a membership it is good, I found most products lasted more than two years. Which I expect, some last a lot longer like my TV, it’s been good for 10 years so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service and alot of information was given at my disposal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It Works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It Works! Great help provided quickly to resolve computer issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is like having auto insurance when you remember you’re taking care of you get the protection and there’s no questions asked it’s well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son had several issues with his PC. The Geek Squad fixed the issues and the computer is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the membershp.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    membership is a real value. I have faith that my tv will not break for years but if it does, I know my membership will take care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    : Excellent Value for Tech Enthusiasts!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Title: Excellent Value for Tech Enthusiasts! Rating: ★★★★★ Review: I recently subscribed to the Best Buy Total™ - Yearly Membership, and it has been an incredible value for the money. The benefits are numerous and make shopping at Best Buy even more rewarding. Here are a few highlights: Exclusive Discounts: The exclusive discounts on a wide range of products have already saved me a significant amount. It feels great to get more for my money, especially on high-ticket items. Free Shipping: The free shipping on almost everything is a fantastic perk. It's convenient and ensures I can shop from the comfort of my home without worrying about additional costs. Extended Returns: The extended return period is a lifesaver. It provides peace of mind knowing that I have ample time to return or exchange items if they don't meet my expectations. Dedicated Customer Service: The dedicated customer service line for members is prompt and helpful. It's reassuring to know that I have priority support if I encounter any issues. Overall, the Best Buy Total™ - Yearly Membership is a must-have for anyone who frequently shops at Best Buy. The benefits easily outweigh the cost, and it enhances the overall shopping experience. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We have the membership and use it frequently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a life saver. It covers all my purchases from Best Buy. The price is reasonable and convenient. I would spend a lot trying to get individual plan coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is solid and worth every penny. Have had it for years.

    I would recommend this to a friend