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Customer reviews

Rating 4.5 out of 5 stars with 32354 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 32,351 reviews
  • Rated 5 out of 5 stars

    Laptop service and membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service at Best Buy! The store staff was helpful, kind and so understanding. They even helped me sign up for the Best Buy membership!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a no brainer besides getting awesome product you get even better customer service with no surprise surprises

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used within a month, resolved in one day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership benefits began almost immediately with an unexpected need. Geek Squad techs resolved my problem and returned my device in one day. Very grateful to the techs and to my membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for great service with the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership really helped me save money when building my computer. I ran into a couple issues and they diagnosed the problem and fixed it for me within just a few days. Would seriously recommend because of its great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best Buy Total

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it when i can take my pc in ...And I comeback to pick it up i know it is read yto go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total really means Total.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tend to forget I have this insurance on all of my purchases at BestBuy from a mouse to my new washing machine. The purchases are automatically put under my warrantee. Even when i try to add a warrantee it doesn't go through and I get a reminder that it is already covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best But Total Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the peace of mind in case I need anything repaired. Saved money on products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Device repair safety net

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device repair afforded by membership was outstanding, it covered everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really enjoy the membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel I have really gotten the value out of this since I upgraded to this one. We are an "electronics" house and there always seems to be a special deal that is applicable to someone in the household. Thanks BB!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. Exelent help for us computer illiterate folks. Knowing i have someone i can go to for help and teaching when i need it is priceless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good deal for what you get. Since the laptop I got was pretty pricy, it makes me feel more comfortable using the laptop and not worrying about what would happen if something happened to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Total Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Total Membership has you covered. Best Buy is there with no hassle!! They have better deals than all their competitors. And the Geek Squad is easy to deal with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this service for years. It has paid for itself over and over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally Worth It for Frequent Buyers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has easily paid for itself. The exclusive member pricing helps me save on almost every purchase, and the included Geek Squad support is a huge plus for peace of mind. I recently bought a new console and a few accessories, and knowing I have added protection and priority support really makes a difference. Plus, free shipping and faster service don’t hurt either. If you shop at Best Buy often or buy electronics regularly, this is a no-brainer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This memberships brings great value and perks, definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stress free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Member ship is worth the stress free mind, something goes wrong and you are cover in all purchases, hand down a must

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ended up helping my whole family.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially this was for 1 pc issue. About a week later, i brought it up to my sister, who then asked if everyone in the family could get everything fixed under my membership. I hadn't even thought about that. I got a couple of different things from my parents, and then my siblings diagnosed. It was great. Everything couldnt be fixed, but they were able to tell me everything that was wrong and were able to handle a few themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. Aurelio Burton Sr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has great value and I would recommend to all my family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Patient and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast response and friendly service! Good deal to buy the premium membership and had my laptop repaired quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is great value. It made my transition from my old computer effortless and love the continued support!

    I would recommend this to a friend