Customer Ratings & Reviews

This membership is a life saver. It covers all my purchases from Best Buy. The price is reasonable and convenient. I would spend a lot trying to get individual plan coverage

This membership is solid and worth every penny. Have had it for years.

The membership is a great value and the tech support AT Waterford, CT Best Buy is Great! Unlimited help you can't beat that.

Got it all set up by my daughter and everything is working as it should and the monitor is big enough to see without glasses

Erik was my tech did an amazing job getting my systems up and running accurately. He's very knowledgeable with softwares and shares helpful tips and tricks. I had several questions and concerns but Erik answered all with a great attitude. Im somewhat tech savy and his help was much appreciated. Going forward I will ask for him.

I’m terrible with my devices and tech. The unlimited support is top tier and gives me peace of mind for my investments.

This Total membership is a good value. Already I have gotten wonderful help at two different appointments with the Geek Squad, no charge because of this membership. No doubt there will be more.

I have been a member for 5 years. The Geek Squad has always been Johnny on the spot for any issue that I have. They are knowledgeable, considerate and very patient. I sing their praises any time someone mentions computer challenges..."You should call the Geek Squad"

Excellent service. We had to use due to computer problem. The response was very good, customer service was excellent. Always spoke with a person.

So glad to have this membership. Great prices on products. Good service by staff as they really assist you.

So happy I bought this membership! Complete coverage for your computers

This membership is awesome. I didn’t realize how many benefits come from having the membership. I love the early sales and savings on popular brands with the member specific pricing. The warranty protection is probably the most beneficial one that I use it for as I bought the membership instead of buying the AppleCare on its own. Also, every device that I’ve purchased so far has come with extended warranty. The free 24 seven tech-support with geek squad is really nice not to mention free delivery and installation for appliances.

This was the best thing from Best buy this warranty was for my e bike but I ended up using it for my computer which is now running great thank you!

Nothing is perfect, so having a local service point is a very good choice It is pricey. However it is a wise investment

Love being able to take the units in for diagnosis and for the quick service you get from the geek squad.

The membership has already paid for itself when I needed services on my laptop computer. Thank you Geek Squad.

Our experience of purchasing a new computer was awesome. It had been 24 years since our last computer purchase. Of course, many new and exciting features are now available. Our sales representative was very knowledgeable about what each computer offered.

It’s worth the money and investment to pay for extended product protection plan after buying the important devices we pay good money for. Best Buy is always number 1 for providing peace of mind when things malfunction on their own or if there is even a mishap of dropping your electronics and causing accidental damage.

Very efficient solving with internet problems. Webroot a problem every year with membership. Staff solved problrmem quickly

I have a peace of mind with this membership because they resolved most of issues with my products. Thank you.