Customer Ratings & Reviews

Great value and Geek Squad support included! Couldn't ask for more!

My Best Buy Total membership is invaluable! I had significant savings when I brought my old laptop in to get fixed. When I learned my old laptop couldn’t be fixed, the membership helped me get my new laptop setup with a data transfer.

Salesperson was extremely helpful and patient. The tech was also the same. The transfer of files and pictures and everything else from our old tower was flawless and fast.

I recently purchased the HP Envy 16" WQXGA Touch-Screen Laptop with the Intel Core i9, 16GB Memory, NVIDIA GeForce RTX 4060, and 1TB SSD in Natural Silver, and I couldn't be more satisfied with the entire experience. The customer service at Best Buy was outstanding. The team was incredibly helpful in guiding me to the best deal, ensuring that I saved as much money as possible. The "My Best Buy Total™ - Yearly Membership" has been an absolute game-changer. Not only did it help me get this amazing laptop at a great price, but it also provides me with excellent maintenance services whenever I need them. The membership has already paid for itself, and I feel confident that my investment is well-protected. The peace of mind that comes with knowing I have access to top-notch customer support and maintenance services is invaluable. Best Buy has truly earned my loyalty, and I highly recommend the membership to anyone looking to make the most of their purchases. Thank you, Best Buy, for making this such a positive experience!

I had difficulty getting signed up and logged in to my account. After getting my name corrected and a new card issued, it has gone better.

Reliable technical support is essential in our increasingly digital world. Finding skilled technicians can make all the difference when devices malfunction. A thorough assessment of repair services helps consumers make informed choices. Considering factors like expertise, cost, and customer service is crucial. Reading reviews and seeking recommendations can provide valuable insights. Ultimately, choosing a trustworthy repair service provides peace of mind. Protecting valuable data and ensuring efficient device performance is paramount. Investing in reliable technical support contributes to a smoother digital experience. Geek squad went above and beyond!

I recently purchased an open box TV and because of the original replacement price, the 2 year insurance would have been over $400. The salesman convinced me to purchase the total membership plan and now it is covered. I would suggest that everyone who purchases a computer or TV at Best Buy take this plan.

This is the first time i have signed up for the membership and am looking forward to more great service, as i received when i purchased my laptop.

This membership is great. I get help from the geek squad if I have any issues..

The membership made a huge value on savings and final price. Plus ive got help and warranty. Smart choice on expensive products or heavily used items.

Mario’s knowledge of the merchandise he was selling was on point. Encouraged me to purchase the membership for its advantages.

This membership is a real value. There are times we need to return a item and the extended time is well worth the cost.

Membership is a real value. I was able to get my computer fixed which was priced at $350 but got the membership for $179 and paid nothing.

I've used my total membership enough to justify the cost. I have bought a number of products from Best Buy, including my vehicle audio, and have had service. Works good.

Great Deals, and Great Warranty on merchandise items.

Having best buy total membership has been my priority

Great features, glad I will have help when I need it.

worth it if you have computers save a bunch of money

They were great at Geek Squad the AI or Robot CS needs work but everything else was great.

This technical assistance protection plan has been a good value foe every time I needed help with my computers.