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Customer reviews

Rating 4.5 out of 5 stars with 35227 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 35,224 reviews
  • Rated 5 out of 5 stars

    Best Buy Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Best Buy Total because it give me additional protection on items I may purchase through Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth having the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find the membership worth as it’s giving extended warranty and also the real quick assistance for the product you buy . Also with this you buy a peace of mind .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Total

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership pays for it self in just one visit. I HIGHLY recommend purchasing this membership. You wil not regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing I have purchased this year. You will be glad you purchased the membership if you experience problems with your computer like I have you have the geeks to help you. For a full year they will help no matter your issue or problem.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    May never use again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would Be a good value IF i could get things straightened out. Alas, they informed me i eould have to pay Geek Squad again to redo what they undid the first time they came. We've had an appointment at the store, so half the problem is solved but they want to charge me $120.00 to come out and plug in the telephone, computer scanner, lamp and other electronics they un plugged while the boss was working at the other computer.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi Susan! Thanks for sharing this with us here. We're concerned to hear about these issues that you've had with your Geek Squad service, and we'd be happy to help. For assistance, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    We love our membership and will never regret keep!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the peace of mind knowing that Best Buy offers such a great deal to protect anything I buy! And when you need help, getting support is always easy and things get fixed quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don’t have this membership you are missing out! It’s paid for it self time and time again with all of the purchases I have made being protected and along with all the other great benefits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny of the membership. Easily exchange defective products! Get discounts for being a member as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to protect my laptop in case something goes wrong. Although, kinda pricey I felt it was the best thing to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this membership and use it all the time!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is so worth every penny. Its helps me to feel secure in the event I should have an issue, Best Buy is there at the first phone call to help out. This gives me piece of mind as I own my own business and rely on my computer and items that I purchase at best buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great great great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great buy for the long run. no doubt. just do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Water

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, a little money for a protection plan on all devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help when needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My membership has already come in handy. I used it to get my new laptop all set up. I enjoy having the security to know if something happens with my tech, I have a place to take it to get looked at and fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad Is Lifesaver for Me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having unlimited access to Geek Squad is a lifesaver for me. I rarely need to call on them, but when I do, they patiently and professionally resolve whatever issue I’m experiencing. The peace of mind I have just to know they are available to help is the best benefit of all. Thank you for this valuable service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I now buy my tech gadgets at Best Buy if possible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best coverage I have ever bought. It came through for me multiple times. I recommend it to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech Support was impressive, by making certain everything was in order when I picked up my new unit. The membership benefits easily outweigh the cost of the plan. Best Buy has always been good to our family...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total membership is a great service to have. It has given me peace to purchase technology knowing i can get support in any problems that come up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful in a lot of aspects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting this membership has helped me get not only good deals but, also saved me money whenever my computer had software issues and I had to take it for repair service! In my opinion if you buy most of your electronics here you should get it, it I’ll save you tons of money in the end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t realize my membership had expired and I have had it for years. Has been very beneficial for me. Customer service is always great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's worth the money to save you money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're planning on buying electronics from best buy, I know.This is probably gonna be expensive by a year round.It is worth it one hundred percent

    I would recommend this to a friend