Customer Ratings & Reviews

The membership package is great. My grandson loved the phone. He thinks Santa invented the old phones.

This membership, so far, has been very helpful. I think I have already used more time than I could have purchased with separate services.

very easy to sign up for maintenance coverage for my computer i renew every year and have use it repair a no cost

Crew is always great at Noblesville, In store, always there to fix my problems or answer my questions

Membership far exceeds my expectations, the value it carries will cover my other electronics.

Offers some great benefits, including training for softwares I purchase for my MacBook Air.

If you use it once, it pays for at least 1 year itself. Very happy

First item I used was to clean my desktop of malware and virus. They diod a great job in a short time. I will utilize as many benefits as possible.

Just bought this membership but it has already paid off. Had to return an item and it made the transaction simple.

The Best Buy membership gives me financial peace of mind and convenience. I believe that having this membership shields me from the high cost of unexpected repairs and avoids the hassle of finding and scheduling a reliable repair service yourself.

Signing up for a Best Buy membership has been one of the best decisions I’ve made. The benefits are fantastic, especially if you’re someone who shops for electronics regularly. The exclusive member discounts have saved me a lot of money on everything from laptops to home appliances. Plus, the extended return window gives me peace of mind when making bigger purchases. One of the standout perks is free shipping—no minimum purchase required. It’s super convenient and has made online shopping so much easier. The access to dedicated support is another big bonus. Whenever I have questions or need help with a product, the team is always friendly and knowledgeable. Overall, the membership pays for itself quickly, thanks to all the savings and benefits. If you love tech or shop at Best Buy often, I highly recommend it!

I've been a Best Buy Totaltech member for about a year now, and I've been really happy with the benefits. I've used the membership for delivery and installation of appliances, tech support, and extended warranties. One of the best things about the membership is that it covers the cost of delivery and installation of appliances. This is a huge time and hassle saver, especially if you're not comfortable installing appliances yourself. I recently had a new refrigerator delivered and installed, and the Geek Squad technicians were professional and efficient. I've also used the membership for tech support a few times. The Geek Squad technicians have been very helpful and knowledgeable, and they've been able to solve my problems quickly and easily. The membership also includes extended warranties on eligible products. This has saved me a lot of money on repairs. For example, my laptop recently broke down, and the Geek Squad technicians were able to repair it under the extended warranty. This would have cost me a lot of money if I didn't have the membership. Overall, I'm very happy with the Best Buy Totaltech Yearly Membership. It's a great way to save money on delivery, installation, tech support, and extended warranties. I highly recommend it to anyone who owns a lot of tech or appliances. **Pros:** * Free delivery and installation of appliances * Expert tech support * Extended warranties on eligible products * Exclusive discounts and offers **Cons:** * The membership can be expensive * Some of the benefits are only available in certain areas **Overall:** The Best Buy Totaltech Yearly Membership is a great way to save money on tech and appliances. The membership includes free delivery and installation of appliances, expert tech support, extended warranties, and exclusive discounts and offers. If you own a lot of tech or appliances, I highly recommend the membership.

This membership has been invaluable to me and my family in terms of needed service on our electronics, especially using Geek Squad on lap tops.

My computer was serviced quickly and proficiently. I am happy with the outcome. The tech personnel were kind and patient. They answered my questions and took the time to explain things that were not clear because I didn't know the computer terminology.

This membership is great I have had to use it a couple of times took item to my local store was given a new product

So far my Best Buy total membership is very good. The Geek Squad is excellent. Glad we renewed our membership with Best Buy.

This membership is worth every penny. We have had it for a couple years now and will continue with this service.

In my opinion the My Best Buy total membership is awesome. I love purchasing new items and they are included in the program, instead of buying an extended warranty each time I buy something. I purchase a lot of merchandise from Best Buy and if you're like me, you want to add the extra protection to the electronics you buy. The membership adds that freedom for all the things you buy as long as the membership is active. So, if you're trying to decide if the program is right for you, look at what you're buying and compare the extended warranty price to the membership price and all of it's benefits of the program. You'll see for yourself, there is no comparison. I would tell anyone who shops at Best Buy like I do, get the My Best Buy Total membership because it's definitely worth the value you pay each year. I told my friend about it and he signed up when I explained the benefits to him. Try it and enjoy.

For me it's been well worth the money. we've taken computers in for a tune-up, mouse pad stopped work, it was fixed within a few days and didn't cost me a dime

I feel secure knowing I have a five year warranty. I purchased a TV from another competitor I was treated horribly. I will now be going to Best Buy for high ticket items. Thank you for restoring my faith and offering quality products.