Customer Ratings & Reviews

Outstanding service at a great price. Excellent value, especially at the current sale price.

It is great to feel protected all the time. To have Geek Squad there to help you with every need.

Once upon a time, in the not-so-magical land of Tech Mishaps, lived I, a regular Joe , juggling gadgets like a circus performer with butterfingers. Enter: Best Buy Total Protect Membership. Suddenly, the tech gods smiled upon me, and my life was forever changed. Picture this: Your morning coffee decides to take a swan dive onto your laptop. Panic? Not me. With Total Protect, it's more like an excuse to visit my friends at Best Buy, where they welcome me and my coffee-soaked devices with open arms and a knowing smile. And let's talk about the member discounts. I used to think finding a five-dollar bill in an old pair of jeans was peak happiness. That was until I saw the member prices. Now, I strut into Best Buy like I own shares in the company, ready to score deals that make Black Friday look like an overpriced yard sale. The customer service? Stellar. I once had an issue at 2 AM (don't ask), and their 24/7 support was there, proving that not all heroes wear capes. Some wear Best Buy badges and wield the power to bring dead gadgets back to life. In summary, not having Best Buy Total Protect is like using a flip phone in 2024: it just doesn't make sense. It's the security blanket for adults with tech. Five stars? Please. If I could, I'd give it a constellation.

I love this membership. So far it has been wonderful to schedule an appointment and have our electronics fixed through Geek Squad. I also love the fact that whenever I purchase a product through Best Buy that its covered as long as my membership is current. The best investment ever.

After being scammed and hacked I took my pc and phone to be cleaned. The yearly plan was a great buy and took care of all my needs.

It was great. I was able to get my computer fixed and get a new harddrive for the price of the membership. A $700+ fix for $200.

Its great jelped so much they really k ow what they are doing!

Love the protection deals and benefits, just kind of pricey but worth it if you have multiple devices

This membership is a very good deal in my opinion as someone who can be a bit impulsive at times about buying certain products I save so much money with this membership!

The benefits of this membership far exceed the purchase price.

Providing the best deals, on time, you can get offers and door busters… best option to get the best deals.

So far so good. I like the professionalism that all the workers have shown thus far.

great deal, covers any geek squad help and also provides extended warranty on all your devices

The best and easiest to use lab top I ever had. The touch screen is beyond excellent.

A great, should have, protection plan! I am glad that I have it!

Haven't had to use it yet but nice peace of mind knowing we have product protection and access to Geek Squad

very good sales person but he told me I would receive some credit for purchasing and opened a new account with Best Buy. I have only received $3.00

I really appreciate the peace of mind that this membership gives me. Knowing that my items are covered and that I have unlimited visits to the Geek Squad puts me at ease with new purchases and use of my older devices as well.

This membership has been the best thing I’ve done, so much value. Especially if you’re into electronics or own a PC. Peace of mind

I picked up my laptop that was to get a virus removed. Got home turned it on and started to work on some items and same problem I brought it in for happened so i wasted several days spent money I didn’t have to stop what i am doing and tun system off wait 20 seconds and restart system to work several things and problem back. So shut down wait and restart. I know bring it back in and you will look at. I am a minister and the laptop does everything daily for me. Down time I do not need. So easier to turn on and off than be down for days!!!!!!!!!