Customer Ratings & Reviews

I picked up my laptop that was to get a virus removed. Got home turned it on and started to work on some items and same problem I brought it in for happened so i wasted several days spent money I didn’t have to stop what i am doing and tun system off wait 20 seconds and restart system to work several things and problem back. So shut down wait and restart. I know bring it back in and you will look at. I am a minister and the laptop does everything daily for me. Down time I do not need. So easier to turn on and off than be down for days!!!!!!!!!

This membership has been the best thing I’ve done, so much value. Especially if you’re into electronics or own a PC. Peace of mind

Best Buy Total Membership is 100% worth it. The included Geek Squad protection and AppleCare+ alone saved me money, and the extended return windows and free 24/7 tech support are super convenient. If you shop at Best Buy even a few times a year, the exclusive deals and added peace of mind make the membership totally pay for itself.

Great membership very happy that i decided to become a member

An extra added peace of mind knowing you can get technical support anytime from professionals

This service has saved me too many times to remember. They are always so very nice. I am hard of hearing, but they slways soeak loudly and enunciate clearly for me.

This membership is a must have if you value your electronics. Easy to deal with if you should ever need it.

My computer died. The geek squad got my computer up and running so I could capture all my files. But I knew my time was running out on my old computer. I bought a new computer at Best Buy and geek squad did all the set up and conversions. Then they helped me buy a new phone.

The Geek Squad staff is courteous, informed and professional. I have complete confidence in their ability to service/repair my Apple products.

This plan has saved two hardworking parents alot of money. We had kids of all ages and a very busy home. This plan has paid for itself over and over with its warranties on the products that have needed to be replaced in our busy home. The replacement process was straight forward and super easy. I recommend the plan for anyone who has a very active life and home.

The membership looks like a good value, and we've saved money on service on a laptop

Great discounts on Geek squad services and purchases. In 3 months I've more than recouped my investment. And now my wife's computer is acting up... but with the Membership I'm not nervous at all! Live and learn.

If you are shopping at Best Buy, you probably love your gadgets like we do! This coverage is the best and I don’t think twice when it is time to renew each year. I love knowing that whatever we buy, from a sous vide machine to a giant television, my purchased are covered! It has saved on on multiple occasions now!

This membership is phenomenal for its price. You're practically paying nothing out of pocket once you purchase this. I was thinking about replacing some of the components in my pc; without this membership it would've costed me almost $400. However by paying for this 1 YEAR membership, I saved hundreds of dollars, only paying $180.

Total provides unlimited 24/7/365 tech support via phone and online chat, which many users find invaluable for troubleshooting a wide range of devices. In-store and in-home services also include discounts on labor for repairs and installations.

Thanks for your nice service and nice products, I recomend them to everyone.

The membership has some great benefits, just buy and don’t worry.

Membership is a great value that has saved us lots of time and money. Well worth the price!

Honestly it’s worth it, keeping all your products protected for up to 2 years & the price match for 2 months.

Geek squad worked on my gaming pc and had everything up and running well they seem to be very knowledgeable and professional great group and great place it really is the Best buy