Customer Ratings & Reviews

Very good service, I'm very pleased with my membership

IT WAS A GOOD DEAL, BUT WHEN GEEK SQUAD PUT THERE HANDS ON MY APPLE WHERE, THE COMPUTER DID NOT WORK ANYMORE, HAD TO RETURN IT AND REDO THE WHOLE PROCESS OF ANIT VIRUS, VERY UNHAPPY WITH MY APPLE LAP TOP PURCHASE, BUT FINALLY BEST BUY GAVE ME ANOTHER ONE, AND THEN SOLD THE DEFECTIVE ONE TO SOMEONE ELSE, JUST KICKING THE CAN DOWN.

I signed up for this program when it first became available and find that it is worth every penny. I would not purchase a product without being covered under the my Best Buy total program!!!

I was hesitant to purchase this initially but once I found out it will cover current and future tech items I realized the cost savings. This purchase was a great investment.

This membership is the best thing about Best Buy! It is the reason I buy all my other products from them. I know that if anything went wrong with them or any other product in my home, Best Buy's Geek Squad would help me fix it or tell me what I need to do to get it to be fixed.

I’m new but the store clerk was the best because I wasn’t sure what kind of tv to buy

the store has a good service, and good deal and the best

This membership is a great value and we truly use it all of the time. From installations to troubleshooting, this service is well worth the price. Not to mention, that the Best Buy staff always treats me with such professionalism.

The Ninja Food processor , Blender ect. Is fantastic!

I am a long time subscriber of Best Buy Total. It always pays off. I use mine several times each year. Wouldn’t be without it.

Real good membership . I did share with my family sash as warranty service

Absolutely GREAT. The plan made Bestbuy the only place to shop. I would give 5 stars but Bestbuy is taking away the delivery and installation which will make this plan virtually worthless. We bought several things because of it. We bought a stove, refrigerator, washer and dryer, they were all delivered and set up free of charge. We purchased a big screen TV, along with a wall mount, sound bar and Govee light, Best Buy delivered, wall mounted it and set it up. We had a automatic start installed in my car and a stereo and back up camera installed in my husband's truck. We also brought several other items that had covered protection under the Total Tech plan such as 2 cell phones, microwave, vacuum, echo show just to mention a few. All this was done without out paying extra. We had planned on buying another washer, dryer, security camera and lighting, cordless vacuum, another automatic start and 2 more smart phones (probably S23 ultras) but with the Total Tech gone we are back to shopping for the best deals.

The Geek Squad was very helpful in helping us get our new computer set up. It is comforting to know our purchase is protected.

Memberships just that I want for my business necessities

The protection plan is necessary and will help to extend the life of merchandise! Also it help me to understand how to use it properly! Thank you!

Membership is worth it with all the extra benefits you get with it. I highly recommend it.

It gives really good value, especially if you want certain electronics to be fixed or need help with pc things.

This proved a very good value when I had a great deal of trouble getting the new laptop up and running.

It as not been three weeks, but so farevery6thing is good

Membership is great, highly recommend for peace of mind.