Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 35241 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 35,238 reviews
  • Rated 5 out of 5 stars

    I love My Best Buy Total Membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership as a total asset. It's always there when I need it and everyone is always courteous and always get the job done. The Geek Squad is a true lifesaver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to renew my membership because I like the member prices and the fantastic Geek Squad support. The protection plans are great, too. I would recommend it to anyone looking to protect their products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oh ya that’s the stuff

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once upon a time, in the not-so-magical land of Tech Mishaps, lived I, a regular Joe , juggling gadgets like a circus performer with butterfingers. Enter: Best Buy Total Protect Membership. Suddenly, the tech gods smiled upon me, and my life was forever changed. Picture this: Your morning coffee decides to take a swan dive onto your laptop. Panic? Not me. With Total Protect, it's more like an excuse to visit my friends at Best Buy, where they welcome me and my coffee-soaked devices with open arms and a knowing smile. And let's talk about the member discounts. I used to think finding a five-dollar bill in an old pair of jeans was peak happiness. That was until I saw the member prices. Now, I strut into Best Buy like I own shares in the company, ready to score deals that make Black Friday look like an overpriced yard sale. The customer service? Stellar. I once had an issue at 2 AM (don't ask), and their 24/7 support was there, proving that not all heroes wear capes. Some wear Best Buy badges and wield the power to bring dead gadgets back to life. In summary, not having Best Buy Total Protect is like using a flip phone in 2024: it just doesn't make sense. It's the security blanket for adults with tech. Five stars? Please. If I could, I'd give it a constellation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend the membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is worth it.great deals and the 2 year warranty is a lifesaver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For me, it pays for itself every year.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The biggest negative for this membership in my opinion is that they removed the perk dor free installations, so no more free installations on car electronics, home electronics, or appliances. However depening on how much spend per year at Best Buy the amount of warranties, points banking, discounts, and free shipping pays for itself pretty fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the membership!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a member since 2023 at it's been really helpful way for me to purchase products on the spot with the benefits it provides.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value! So greatful for this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchasing it was a no brainer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a value. I don't have to evaluate if i want protection on every purchase because i already have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy total

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has great value as I have used it several times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatly appreciated our membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman completely explained and recommended the membership to us when we bought our new PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a real value. I definitely recommend you to get a membership for bestbuy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Together we are stronger

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a membership in best buy is a sure best for me

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Membership is so so....

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the membership but perks that come with it are not as good as expected. I expected. Ore g8ve aways for paying a premium. I also expected better deals. Alot of the deals only save 5 percent on stuff i find on amazon.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Why Wait

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I would have known about this earlier, as I've been buying items, etc...without it. It will be an automatic renewal every year!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fastest service and satisfactory services Any questions regarding any electronic answer available right away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my Best Buy Total membership.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has done well for me. I've had it for several years and always get good service. The membership discounts are nice, too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Will let you know

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used yet so I am unable to comment but suspect service will be the best. Many good benefits are offered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is excellent!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Customer Service! Never a problem with credit or checkout.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth the money!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my BestBut total membership. I get 20% off repairs!! I get warranties on anything I buy. It is a good membership to invest in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this because im building my first PC. If something goes sideways i have Geek squad for help sand with the extended return window i though this would nice to have.

    I would recommend this to a friend