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Customer reviews

Rating 4.5 out of 5 stars with 35252 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 129 Showing 2,561-2,580 of 35,249 reviews
  • Rated 5 out of 5 stars

    Jacqueline M Larsen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is working excellently as expected. Printer will be replaced today as both Geek Squad and manufacturer assistant could not make the printer function.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value and we love the geek squad. They answer all our questions and support our business needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the investment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great investment, it helped me save some money and also helps me keep my devices protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prime member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great prices and customer service to help me get the best bang or my buck

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safer than sorry later

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is great service…… would not be without it…… has saved many problems & lots of time ……love it !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just sign up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast service to helpe get what I need done. I had to get my computer fixed within a day while traveling for work and they helped me out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST BUY CREDIT CARD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The credit card is the best thing you can get. It helps you make so many needed purchases while also managing your budget with no APY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have kept this membership as it has helped with lots of small charges that would have cost me more than the membership has.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership was a life saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has been a great deal. Bought it before and cancelled. Renewed again, but don't know for how long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding value — Has paid for itself!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Total Protection plan has been an excellent value for us over the past few years. We've made several purchases, and having the plan has been incredibly beneficial. Every time we've needed assistance, the service has been prompt, professional, and supportive. The savings and support from Geek Squad alone have made a big difference — we've saved enough money through repairs and services that the plan has more than paid for itself. It's given us real peace of mind knowing our investments are protected. Highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Best Buy satisfies you and resolves all issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vest Buy stands out ; they go over and above to satisfy you and when there are complaints these are resolved in teal time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the membership and use it when I need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality work they do. Well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have bin a customer for very long time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We Will continue to use and support both Best Buy and Geek Squad for future needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a bad experience with Best Buy or The Geek Squad. Everyone was professional and knowledgeable. But most of all courtesy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make it easier to make sure all my devices are closed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Kendrick!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kendrick from the Geek Squad was so very helpful. His guidance was direct, specific and understandable. I am 80 years of age and find technology impossible to comprehend. I will continue to shop at Best Buy now that I have discovered how valuable it is!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Total Membership is Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is truly worth every penny! I had computer troubles, I can drop at Geek Squad and in short order…a day if needed…to pick up, working great. The membership allows me to have the convenience of the expertise of computer experts for little to no cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny i love this membership so much has gotten me out of alot of pickles and gets me the best deals for gifts and household items needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the offer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership includes unlimited geek support verses what apple offers for its product. Much better value than apple and easy to go into the store and get help right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big thanks to Mark at Culver City, CA Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great deal that saved me money the first day, as it was less than the computer service would have cost. Big thanks to Mark at Culver City, CA Geek Squad for suggesting I buy this.

    I would recommend this to a friend