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Customer reviews

Rating 4.5 out of 5 stars with 35270 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 131 Showing 2,601-2,620 of 35,267 reviews
  • Rated 5 out of 5 stars

    Great if you have kids with electronics!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought my son‘s PCM for service in the employee suggested the Best Buy total membership. No complaints so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A real value for great results!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very valuable membership benefits and service and products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good thing to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great deal. I blew up my KEF R-11 Metas and they replaced them on the spot. Makes repairs or replacement very easy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Solid Subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this subscription with the amount I shop at Best Buy. I feel like it could either be less expensive or them add more deals or something but it's pretty nice to have if you're a frequent shopper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is s great value providing me with unlimited Geek Squad support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Techno Plus Savings card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This card is very flexible and offers lots of savings. The Geek Squad are my technology friends. They are always there to help when needed. Great card that gives you piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    total package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got a good deal on my membership protection plan my desktop my securety the whole package

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership and I use it all the time!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a laptop from BestBuy, and the shopping experience was smooth and hassle-free. The staff was knowledgeable and helped me find the best model for my needs. The laptop was ready for pickup as promised, and the store was well-organized. The quality of the laptop exceeded my expectations, and it performs flawlessly. Overall, I’m very satisfied with both the product and the service I received, and I’ll definitely shop at BestBuy again. I love that everything I bought has Geek Squad protection plan because I’m a long time member of bestbuy! Thank you!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It is gread for warranty. The tech people that hung my tvs ans installed my ring were ver professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is good to have. You can schedule with geek squad for help with your items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn’t think of not buying she Best Buy Total

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership may seem pricey but it’s worth it for the peace of mind that you get knowing you have the Geek Squad to solve any problems you might have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is worth every penny. It has paid for itself several times over.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m hoping I won’t need frequent maintenance or repairs with a newer laptop but it’s nice to know this is here for us if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money Saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has saved me so much money. Easy repair or replacement that would have cost me more money has saved so many times.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for big spenders or large families

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy a lot of tech, or have a bigger family to funnel purchases through Best Buy its worth it. As an individual that doesn't chase all of the technology I feel its a marginal value. The warranties are nice, but you end up spending much more for them than you would just buying them outright (when they aren't paywalled behind best buy total), or when they make sense to buy at all. The pricing is ok, but typically price matching amazon still results in lower prices on mainstream items.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Possibly not worth the expense

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm ambivalent about the value of this membership. The changes in what it covers have dramatically limited its worth, but I keep it in hopes it will help at least a bit, if I do have problems. I do highly value the assistance I've had from the Geek Squad.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the amount of time I bring in my tittle problems and questions, the yearly membership charge, is a great bargain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an older couple, this is a great product that makes our lives easier and a great comfort to know that things will be taken care of--correctly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no problem referring family and friends to best buy store excellent customer service and items really good quality and protection plans for my items for sure i feel conference buying and items i need from this store thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t be a zero.l. It’s a good use and it keeps you updating your old tech for reasonable accommodations. You’ll save more than 180 in a year.

    I would recommend this to a friend