Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 32483 reviews
(32,483 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will love having the membership for the prices and knowledge that my purchases are protected.
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've already utilized the Geek Squad as part of this membership. Troy was patient, helpful, and knowledgeable. And I can use this service whenever I need it. Love that :)
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great to have access to the Best Buy team for any tech issues that arise.
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
We love our membership.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We like our membership. It gives us access to technical support on all our devices. We are very pleased!
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
grateful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having this membership has saved me from extra stress over my electronica
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
A peace of mind decision
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great value on our computer plus geek privileges makes this membership one of the best deal we received.
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
Not a great option
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad was the primary purpose for my membership but the costs have not saved me as much as expected. I would have saved more by just getting the repair rather than buying the membership and only getting 20% off my repair fee. I thought my repair and service fees would have less fees but it’s not worth it anymore.
This review is from My Best Buy Total™ - Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hey, Your My Best Buy Total™ membership provides you with lots of benefits and savings. These include 24/7 support, member pricing, discounts on repairs and advanced services, up to two years of product protection, an extended return/exchange window on most products, and more! For more information and support, call (888) BEST-BUY or (888) 237-8289 to talk with a My Best Buy Total™ Expert or visit https://www.bestbuy.com/memberships to chat online. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review.
Rated 4 out of 5 stars
Best Buy membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my membership it benefits me in several ways!
This review is from Best Buy® - My Best Buy Total™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
I just love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just got to tell this is the best thing ever I love all of this and Best Buy
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
I love it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best credit card I have and Best Buy makes it easy for me. The yearly subscription is part of easing my anxiety returns etc.
This review is from Best Buy® - My Best Buy Total™ Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it was the best purchase, it’s so good I will buy it more
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Good to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good thing to have if you are buying expensive item,
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Best Purchase of 2025
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase of the year! Professional Services and installation discounts and 100% peace of mind for our new home!
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
It’s okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The protection plans are all right, but I haven’t used them.
This review is from Best Buy® - My Best Buy Total™ Yearly Membership
No, I would not recommend this to a friendRated 5 out of 5 stars
Best Buy membership is a full insurance coverage.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are the type recommendations from best that needs to be considered by every Best Buy customers. This membership helps to protect and enhance the durability of your purchase and very support from their geek squad to help out on any technical challenges that you might encounter. As for me and my family this is cool way to stay on top of your devices.
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Neil's Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unlimited geek squad support is really nice to have. And, they are very professional and GOOD.
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Loving this subsciption
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very very amazing offer, being total i have used this service multiple times, fixed my laptop few times without any cost and pricing for the products for total members are crazy great.
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great protection for the price. would definitely recommend this to anyone buying electronics.
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Worth every penny
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's very convenient to have somebody walk you through something on your computer at any time. I like that.I was able to call the geek squad for help.
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Best purchase I ever had made. Make everything eas
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love that I purchased the membership and it saves all my purchases for future use. And make it also easier to get whatever issues figured out. I give it a 10/10.
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Juan! We are happy to hear that you have had a positive experience utilizing your membership. We also appreciate you shopping with us, and being a My Best Buy Total member! Keep enjoying the savings!
