Customer Ratings & Reviews

Best Buy Totaltech™ Yearly Membership offers a range of benefits and services aimed at enhancing the customer experience. However, upon careful evaluation, it becomes evident that the membership may not be worth the price tag, as the value provided does not justify the cost. One of the primary aspects to consider is the cost of the membership itself. While the exact price may vary, the overall consensus among users is that the price is high compared to the benefits received. The membership fee should be carefully weighed against the potential savings and advantages offered to determine if it aligns with your specific needs and budget. The primary benefit of Totaltech™ Yearly Membership is access to free Geek Squad technical support. This includes phone and chat support, as well as in-store consultation. While the availability of technical support is undoubtedly convenient, it's important to note that many similar services can be found elsewhere, sometimes even for free or at lower costs. Another advantage of the membership is extended return periods. However, it's worth considering whether the extended return period justifies the cost of the membership, as most purchases already come with a standard return window that may be sufficient for most consumers. Additional perks include exclusive member pricing, early access to sales, and special financing options. While these benefits may seem appealing, they are not exclusive to Totaltech™ Yearly Membership and can often be obtained through other means, such as signing up for store newsletters or taking advantage of regular promotional offers. Furthermore, it's important to assess how frequently you shop at Best Buy and utilize the available services. If you rarely make purchases or require technical support, the membership may not provide significant value for your specific circumstances. In conclusion, Best Buy Totaltech™ Yearly Membership falls short in terms of providing a compelling value proposition. The high cost of the membership compared to the benefits received, combined with the availability of similar services and perks elsewhere, raises concerns about its overall worth. It's recommended to carefully evaluate your individual needs and consider alternative options before committing to the membership. Disclaimer: This review reflects a critical perspective on Best Buy Totaltech™ Yearly Membership and should be considered subjective. Individual experiences and priorities may vary, and it's advised to assess the specific benefits and costs before making a decision.

I have no problem referring family and friends to best buy store excellent customer service and items really good quality and protection plans for my items for sure i feel conference buying and items i need from this store thank you!

Make it easier to make sure all my devices are closed

Membership is a great value for the protection that you get. We have already had to use it on the purchase of a new dryer that was defective. They came out replaced it installed all the zero cost to us and it was great having that piece of mind

This organization has served me extremely well. Much appreciated!

The membership is of real value. I have been able to save more money on purchases, received price matching reimbursement when product I bought went on sale and was able to repair my AirPods when they got damaged. T

This membership may seem pricey but it’s worth it for the peace of mind that you get knowing you have the Geek Squad to solve any problems you might have.

I have had Geek Squad and now Total Tech for close to five years. Almost all service technicians have been helpful and knew their stuff. Recently I purchased a new Dell with Windows 11 and had zero problems. Until I had to have my modem replaced. My printer stopped communicating with my computer. I called Total Tech three times and they worked remotely for literally hours. Each time I had to leave the computer to get something to eat. Not one of them called me back when finished and all three indicated in the chat that they had fixed the problem. However, that was not true! I have not been able to print for a couple months. For the past two days I have been researching it nonstop and today I solved the problem. It was as simple as removing the printer software and reinstalling it to recognize the new modem. Educated technicians should have known that was the problem, especially when I told the second and third one exactly what happened!

This membership is great. I get everything I need out of it from other protection plans on anything I purchase. Unlimited Geek Squad is fantastic since I've been using them more in the last year for my computer hardware instillation. Especially when I was having problems with my old PS5 last year when they replaced it with a newer cheaper one while also receiving a gift card that had the leftover money from when I bought it the previous year.

If you buy a lot of tech, or have a bigger family to funnel purchases through Best Buy its worth it. As an individual that doesn't chase all of the technology I feel its a marginal value. The warranties are nice, but you end up spending much more for them than you would just buying them outright (when they aren't paywalled behind best buy total), or when they make sense to buy at all. The pricing is ok, but typically price matching amazon still results in lower prices on mainstream items.

I love it. It is gread for warranty. The tech people that hung my tvs ans installed my ring were ver professional.

Very valuable membership benefits and service and products!

I have been buy alot of thing from bestbuy and everything working very well i bought a playstation and labtob and 4 phone with different brands and all work very well

i got a good deal on my membership protection plan my desktop my securety the whole package

I’m hoping I won’t need frequent maintenance or repairs with a newer laptop but it’s nice to know this is here for us if needed.

This Total Benefits membership is really valuable if you are buying smart phones, desktops, laptops and appliances. The benefits way beyond you can imagine.

This membership is s great value providing me with unlimited Geek Squad support.

As an older couple, this is a great product that makes our lives easier and a great comfort to know that things will be taken care of--correctly!

This membership has saved me so much money. Easy repair or replacement that would have cost me more money has saved so many times.

Don’t be a zero.l. It’s a good use and it keeps you updating your old tech for reasonable accommodations. You’ll save more than 180 in a year.