Customer Ratings & Reviews

I have been buy alot of thing from bestbuy and everything working very well i bought a playstation and labtob and 4 phone with different brands and all work very well

This Total Benefits membership is really valuable if you are buying smart phones, desktops, laptops and appliances. The benefits way beyond you can imagine.

As an older couple, this is a great product that makes our lives easier and a great comfort to know that things will be taken care of--correctly!

I’m hoping I won’t need frequent maintenance or repairs with a newer laptop but it’s nice to know this is here for us if needed.

The membership helped me so much. I had to take my oc in for repairs so many times because of how bad it was being. After the flurth time it finally worked. It would've cost me around 1000 for repairs. The membership is a lifesaver.

Don’t be a zero.l. It’s a good use and it keeps you updating your old tech for reasonable accommodations. You’ll save more than 180 in a year.

This membership has saved me so much money. Easy repair or replacement that would have cost me more money has saved so many times.

I really appreciated the geek squad in transferring data from my old computer to a newly purchased computer. The Best Buy membership really came through with this service.

i got a good deal on my membership protection plan my desktop my securety the whole package

I’ve been a member of Best Buy's customer membership program for the past year, and it has been a mostly positive experience. The membership offers exclusive discounts on electronics and appliances, which is a huge plus for any tech enthusiast like myself. Additionally, the access to early deals and promotions has allowed me to save considerably on high-ticket items. The membership also includes benefits like free shipping, which is incredibly convenient. I've ordered everything from laptops to kitchen appliances and have always received my items promptly. The customer service has been helpful and responsive whenever I had inquiries or needed assistance with a product. However, there are a couple of downsides. The membership fee, while reasonable, may not be worth it if you don't frequently purchase electronics. Also, while most products are discounted, some high-demand items rarely go on sale. Overall, if you're a regular Best Buy shopper, the membership can offer significant savings and added convenience. Just weigh the cost against how often you'll use the benefits to determine if it's the right choice for you.

I truly appreciate the services I get when I walk in to the store in Tuscaloosa, Al. The employees are very friendly. You feel like you a a VIP.

Very valuable membership benefits and service and products!

This membership is s great value providing me with unlimited Geek Squad support.

I’ve been thoroughly impressed with Best Buy and their My Best Buy Total Membership. The membership itself offers great perks, and the Geek Squad program tied to it is an absolute game-changer. I recently had an issue with one of my new devices, and I was amazed at how quickly and efficiently the Geek Squad team resolved it. Their immediate response and top-notch service made the whole process hassle-free. If you're looking for a reliable place to buy electronics, Best Buy is hands down the best. Their customer service and support are second to none, and with the added benefits of the membership, I feel confident that any issues I encounter will be handled professionally and quickly. Highly recommend!

This membership is good to have. You can schedule with geek squad for help with your items.

For the amount of time I bring in my tittle problems and questions, the yearly membership charge, is a great bargain.

Reliable technical support is essential in our increasingly digital world. Finding skilled technicians can make all the difference when devices malfunction. A thorough assessment of repair services helps consumers make informed choices. Considering factors like expertise, cost, and customer service is crucial. Reading reviews and seeking recommendations can provide valuable insights. Ultimately, choosing a trustworthy repair service provides peace of mind. Protecting valuable data and ensuring efficient device performance is paramount. Investing in reliable technical support contributes to a smoother digital experience. Geek squad went above and beyond!

I want to express my appreciation for Best Buy’s membership plan and the incredible service provided by the Geek Squad. The membership benefits, including exclusive discounts and extended support, have made my shopping experience more rewarding and convenient. Additionally, the Geek Squad team has been outstanding—always professional, knowledgeable, and dedicated to ensuring my devices run smoothly. Their expertise and excellent customer service give me confidence in every visit. Thank you for offering such a valuable program and for having a team that truly cares about customers!

This membership is worth every penny. It has paid for itself several times over.

We love having the best buy protection plan! Its a great value and easily auto renewals each year. I appreciate all of my purchases being easily added and protected for 2 years.