Customer Ratings & Reviews

Reliable, I always buy my gear in best buy, it really gives me peace of mind, i know they got my back

Cannot say for certain that the membership meaning, but enrolled with a pray that it help me in the long run!!

This is a great package, well worth the money. I've already used Geek Squad twice this month. Once in store and once remote. Have not used the other features yet but very happy with this purchase

Great service for computer issues! Knowledgeable service techs!

This membership is WELL worth it. I have had to use it a couple times and it's great. The staff at Best Buy is awesome and every time I have taken something there or when I talked to someone online about something, they always make it right.

I am glad I renewed my membership. I had my 2 computers checked out.

Kudos to the Geek squad for excellent assistance and to Best Buy for excellent products. Their membership is a good deal.

Love the discounts. Will use every time I shop! Saved big on first purchase.

The Geek Squad did a wonderful job repairing and overhauling my Desk top computer. they got in completed in less than 3 days and that made me very happy.

This membership is a good value. I have used it for

The coverage and the backup of the products you purchase.

Love the peace of mind of having my computer looked out whenever a message pops up that looks phishy to me. Even an annual check up where they scan through it for any problems.

Working as it should and. Easy to use good instructions

the techs are knowledgable and able to resolve pRoblems.

As someone who frequently invests in the latest gadgets and values reliable tech support, I recently joined Best Buy’s TotalTech membership program. I must say, it has been a game-changer for me. Firstly, the unlimited Geek Squad tech support has been phenomenal. Whether it’s setting up a new device or troubleshooting, their expertise and prompt service have saved me so much time and hassle. It’s like having a tech expert on speed dial! The free delivery and standard installation on purchases have been incredibly convenient. I’ve bought several appliances and gadgets since joining, and the seamless delivery and installation process has been a standout benefit. I also appreciate the extended 60-day return and exchange window. It gives me ample time to try out products and ensures that I’m completely satisfied with my purchases. Lastly, the exclusive member prices and discounts on select items have led to significant savings. It feels rewarding to know that I’m getting the best deals available. Overall, my experience with Best Buy TotalTech has been exceptional. It offers great value, especially for those who frequently shop for tech products and appreciate quality customer service. Highly recommended for any tech enthusiast! Feel free to modify or use this review as it suits your needs!

Love having the ability to call geek squad any time I have issues!

I’m happy to sing the praises of my total tech membership! Because of my membership, geek squad, came to my home and made recommendations for better Internet connectivity, new TVs, sound bars, iPad, along with set up. That whole process was so smooth and easy. Heck, that visit alone was worth the membership price! Geek squad came and installed everything, they were friendly they were efficient they were clean and I couldn’t be happier. Everything is working perfectly and to top it off I didn’t realize that they made appliance repair visits too. So about a week after my new TVs were installed Geek squad came back out and repaired my refrigerator and I didn’t have to pay a dime! I am so happy with my total tech membership. I highly recommend it and wish that I would’ve bought it sooner. Thank you Geek squad!

The value in this membership is wonderful, help me a lot in all the stuff for home. Protection plans are really good. I have it for over 10 years now.

Smart investment. Something i will utilise over and over.

Great service great product and great customer service