Customer Ratings & Reviews

I love this product!! It saves so much money and time. I always recommend this to friends and family

In 1 daybwe saved quite a bit with 2 purchases. Love the free tutori g available for my new laptop.

I know this is a great investment! It saved me so much money and effort to get my computer fixed. Not to mention the additional discounts received. It also covers other additional electronics in my home. I will be recommending this membership to others in my family as well as friends and acquaintances.

Will always renew this membership it offers so many great things!

The staff was very helpful in our decision in purchasing the all in one Hp computer. The staff was knowledgeable and professional.

I have used my membership several times and the trade off of cost of the membership vs. what it would cost to pay for service is positive and in my favor

This membership is a great value, my son splilled a drink in his computer and everything was completely covered and repaired very quickly.

It's a piece of mind knowing Im covered on the products I buy, plus having the geek squad by my side wether it's by phone, or in my home, they have me covered. Also you receive special member pricing, and advanced notifications in the app, and 60 day return policies.

Always had a good experience with them and they've been responsive all the time

If you are like me, I know more about "party lines" and eventually "rotary dial phones" than I do about 11 windows or Windows 11. This HP laptop is easy to navigate for me and am quite pleased that is very intuitive!

Membership is a great asset. The team there is helpful in many different areas. Good value and great people

like the concept and went back once and Geek Squad was very helpful.

We really love the total tech membership. It’s worth it every penny.

Super good I use geek squad with fixing my computer with the membership I can go in as many times as I need to. I also had troubles with my computer at first so buying the membership really did save me money I actually ended up saving around $200 on fees and appointments

After purchasing my new desktop computer and tablet, I needed to transfer my data, install microsoft office and install web root virus protection. Dealing with geek squad for these services, as this being a simple technology task for some, is not as simple for a senior, turned my purchase into a total positive experience. He went on to answer all my questions with warranty, future 24/7 tech support and advise for my home setup and had a great attitude! Definitely felt like VIP treatment and appreciate becoming a Best Buy Total member

I greatly value my Total Membership with Best Buy and highly recommend to anyone that wants and appreciates peace of mind for their purchases!

Superior service and ease of making appointments. Highly recommend.

Something always seems to go wrong and Geek squad us there to fix it. If your not a computer whiz you for sure need the Geek squad

This membership is a little pricey but it comes with great benefits and I would recommend it if you have a lot of technology in your household

The Geek Squad agent I met with was extremely friendly and knowledgeable. He sent time time setting up my various programs. The guarantee, I purchased, completely covered the cost of the set-up. If you're buying a new computer and will need up setting it up, I fully recommend purchasing the guarantee