Customer Ratings & Reviews

The Geek Squad agent I met with was extremely friendly and knowledgeable. He sent time time setting up my various programs. The guarantee, I purchased, completely covered the cost of the set-up. If you're buying a new computer and will need up setting it up, I fully recommend purchasing the guarantee

this membership is awesome. gives you a complete peace of mind! saves me a ton of money on different purchases

Totally worth every penny. An absolute blast when i go in if something happens to one of my gadgets. Thank you

If you like protecting your purchases and having special pricing.....and financing at 0% or getting a credit for future use. This plan is just for you. I have had for years and it pays for itself over and over!

Best Buy is the Best. The sales advisor assisted with review of the appliance, to financing with no interest for 18 months, to delivery and set up. The membership plan offers much more. Best Buy protection is a great deal and when you have an issue, you can speak with a person. BEST BUY is the best.

This membership is a real great value, over time there are things that will add to my purchases and knowing i am getting the best deal is awesome

I love geek, it is so helpful and they are on point. The technicians are very polite. They will work with you until the problem(s) are solved.

Great membership great sales unlimited offers to be part of this is just great

This membership is a great value..I’ll use it for any future purchases..!!!

The people at Geek Squad are awesome. They were super helpful and communicative, answering all my questions and walking me through their process. I have a peace of mind knowing that if I have issues with my PC, they'll be able to help me out. I would highly recommend getting a membership.

Prompt service provide yet work was being done without seeking much input from me as to what my needs were relating to my new laptop and its new to me operating system.

Membership perks have decreased over the past two years, so not as good of a value as previously.

It's still early in my membership to accurately review the Geek Squad. So far, I still have the same problem my Computer was brought in with.

I didn’t know it’s so useful like that I washed i know it long time ago I would save a lot of money Thank you Best Buy

Well, I think Best Buy is going to lose money on my membership. Technology changed so much that I am lost using my new laptop. Geek squad to the recuse. My neighbor has shown me how to turn it off and find minimized screens. It's on Geek Squad to help me through the rest. Money well spend.

I did.\n Not know about the membership until I ordered phones and electronics, but I enjoyed the membership.

Having this membership spells “peace of mind” and getting your money’s worth in every possible way.

the product is very good and also for service because if there is anything with my computer, I can call for repairs.

The assistance provided in setting up my new computer was excellent....membership is certainly worth the investment! Employees are very knowledgeable and polite....

Amazing customer service they help me diagnose my laptop I was having issues with and that I needed it for work. They offered me multiple solutions to my issue and were able to set me up with the correct parts and fix my laptop in a timely fashion overall great experience in great customer service.