Customer Ratings & Reviews

This membership is an excellent value. Access to the Geek Squad.

This membership is differently worth it. My computers work well because of the geek squad. Every person there has been kind, helpful and able to explain what happen an what needs to be fix. The onlybissue is the appointment system. It is not easy to make an appointment on line. The guys at the Montgomery stores helps. They are seniors citizen freindly.

I received my order but I cannot start some of trhem. I received no user manuals,I cannot start the dishwasher,the boiler and I do not understand the ice maker

I have just started using this so my experience is limited. There have been some issues with my experience with the customer service of the call center. The individuals in the call center were all good, but the communication system and policies of Best Buy have resulted in less than stellar customer service.

Like having an extended warranty on products from Best Buy. And some services are free

Very easy to understand, very thorough in expalantions

Solid perks, allows you to shop with ease and truly find what you’re looking for

Great value for computers and the Geek squad was great

I’m looking forward to using this membership as I need to get a new iPhone as Apple no longer supports 11 and prior with parts and batteries. I want to transfer my information from my current iPhone over.

With the technology that is available today, it is advisable to add this protection to your purchase for multiple reasons not the least of which, you get one on one time with a member of the geek squad to help you understand and use the tech you purchased, doesn't matter what it is you bought, they seem to know all of tech they carry. Great value, the people were courteous and professional. I would and will use this again.

Has saved me a lot of time and money, highly recommend

This is good to have just in case! For peace of mind as well as the other perks and benefits that are included with this membership. The savings will add up and it’s like it’s paying for itself after a few uses.

I enjoy the membership it has saves me lots of money over the last few months from saving and exclusive discounts and have the geek squad provide service to my pc from building it to fixing the blue screen.

This protection gives me full coverage at the Local store with local Geeks!

So glad we purchased this...it has paid for itself already. we have had to use it twice on electronics that either got damaged or just stopped working and I couldn't be happier that I chose to purchase this; made the repair/exchanges super easy.

I think it's an excellent choice, it also has many benefits, as a PC user I'm very happy with the coverage.

Easy way to protect your new equipment And getting a extended warranty with out having to pay extra for it

I have always loved the Geek Squad. Everyone I've ever had contact with has been super. Informative without being condescending. I know nothing - they are always happy to slowly walk me thru the steps. Really appreciate how responsive they are. And the membership offers lots more than I've ever used. But just in case ... I'll keep it.

Great computer! I've used this brand computer for many years. Glad my co-worker told me about the sale of HP!

I love the membership!! It pays for itself!! I have used the Geek squad twice already for set on new purchases. Plus all Apple products get free Apple plus for two years.