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Customer reviews

Rating 4.5 out of 5 stars with 35529 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 149 Showing 2,961-2,980 of 35,526 reviews
  • Rated 5 out of 5 stars

    Love the Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I’ve purchased . I don’t have to worry about purchasing multiple warranty everything is covered it comes in handy . So easy and convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well needed and recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing all my products are covered and safe no matter what and the support from the Geek Squad is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like having a membership for peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great way to go. I would recommend it to anyone who hasn’t got a lot of experience with technology. I like knowing that if I have questions or concerns about my laptop, they will be there for me. The in store experience was great too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value, wouldn’t make a big purchase without

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So worth it. The service you get with this membership pays for itself easily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    we like having the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the device is really good at this time so far.and the most I like about going here is the customer service,It was excellent,Mason really explained and give hes time to help us a lot.He is great and very helpful to my son.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my membership! Easy access to everything in the store/ online and Best Buy takes good care of their customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I will get the membership on other products.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best warranty and membership I ever had. The lessons in the membership are so helpful and you can go there multiple times. They give you their full attention. You matter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is a great value. Member prices and unlimited Geek squad support are great. I think the piece of mind getting protection plans are great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    We love it and use it all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been great for getting new products and transferring the info and also protecting of the product for the 2 year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal on membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have already used the service two or more times and it has paid for itself. Great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I sleep better at night these days!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    O was vastly relieved to get my membership for The Geek Squad at Best Buy! I’m not very good with computers, and everyone I spoke to at the Help Desk was patient and helpful! I got one problem sorted out almost immediately, and I won’t hesitate to make another appointment for some other devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Total Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in to renew my Total Membership on August 30th at the Port Richey, FL store so that we could obtain the NFL package. The girl that assisted me was very pleasant and thorough and was able to successfully enroll me in this program. Thanks for the program and the wonderful customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased large priced items with no warranty or “saftey net” and I feel that this was worth purchasing. I bougbt a laptop from an auction site before with no warranty and it was the worst decision I made, I now make sure I get the yearly memebership incase something happens I know I am taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great- convenient. Customer care is easy and top notch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Member prices and unlimited geak squad support ! What else could you want !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Benefits!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been a Best Buy member for a while now, and I couldn’t be happier with the benefits it offers. The exclusive discounts and early access to sales make a huge difference when it comes to saving on big-ticket items. The rewards program is another standout — I love earning points for every purchase that can be used towards future buys. Plus, the member-only perks, like free shipping and extended returns, have come in handy on more than one occasion. It’s definitely been a game-changer for my shopping experience, and I highly recommend it to anyone who shops at Best Buy frequently!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SD Reader

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just what i need to download my picture and my dashcam.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worthy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is worth the price especially if you aren't tech savvy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it - if buying 2-3 Apple Products from BB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a no brainer for my expensive MacBook Pro with the additional peace of mind for a 60 day return window. I also foresee buying additional Apple products like the AirPods Pro 3 and Apple Watch 11. Seemed like the subscription paid for itself with just the Apple Care benefits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient service membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very useful. I needed to add more memory to my computer and only paid for the new memory card. The service was included.

    I would recommend this to a friend