Customer Ratings & Reviews

It is so nice to be able to call when I need help with things.

Service was faster than expected, a bit expensive but worth the price tag. Estimated 3 days to look at my desktop PC and only took a single day before telling me the issue. Thank you best buy.

Great feel squad service and adds two year warranty to any item you purchase. Plus other great deals.

Great value they help witj my electroics. Will buy again.

After getting a new job, I had to make many changes to my computer including purchasing a new one including a new printer. I would not hesitate to renew my Total membership with Best Buy. Technical support from the Geek Squad was awesome. Their service was more than I expected and extremely helpful. With my renewal I know I can depend on them to help me with technical support as needed.

Saved me a bunch on purchase protection for my Apple products!

Love the value of membership and customer service.

Good products and service. Had to wait for the correct parts.

The Membership gives you alot of chances and experience to explore the site Properly with good Discount.

Membership is great and get pots of good deals and warranties included now

Problems are solved, they have great communication, knowledgeable, excellent customer service.,

I would prefer incentives such as coupons and discounts for loyal customers, as I do not use any of the protection service that the program offers or find them useful.

The crew at our local Best Buy Geek Squad are excellent. Preparing new laptops, yearly virus scans, and tuneups are done quickly with great results. Friendly and knowledgeable group of professionals.

The membership is honestly a great deal as a household with 2 Custom built PC's and plenty of electronics. Knowing we are covered if anything happens is great.

We love Best Buy Total Membership. They always take care of us, things are fixed and problems solved!!! They are our IT people.

GREAT SERVICE FOR PROTECTING ALL OF YOUR PRODUCTS...

An exceptional attention my good treatment very patient and respectful

Best Buy’s membership program, known as My Best Buy Memberships, offers a range of benefits depending on the tier you choose. Whether you're a tech enthusiast, a frequent shopper, or someone just looking for solid customer support and savings, there's likely a tier that fits your needs.

I have already used and benefited from my membership but getting Geek Squad services that would otherwise have cost me. Like having the two year window of coverage included in the membership.

Excellent service. Great fit bit watch. Second watch