Customer Ratings & Reviews

This total membership helps me sleep just a little better at night knowing that my expensive devices I purchased are covered.

This membership is the real deal. Member prices and they price match . Protection and geek squad all year long. Worth the price and piece of mind fpr your purchases

Geek Staff are great - love the remote feature with total , has saved me a lot of time for sure

Was just gonna pay for a repair then was convinced into buying the membership totally paid off. Went to fix my computer multiple times right after.

This membership I was reluctant on getting but my brother is a member and pushed to do it and it is a no brainer for sure!

Great value for the peace of mind I receive from knowing computer issues can be addressed and I don't need to apply for a loan to have it repaired.

Ave been a member for years!! Always helpful and knowledgeable

So far this has had great value. There has been no charge for transferring from one computer to our new one. It is a great service and always busy.

The membership saved me over two hundred dollars. Well worth it.

This membership provides me the expertise I lack. I always receive professional service in reasonable time.

Overall, this membership has turned Best Buy from a store I shop at occasionally into my first stop for everything tech. It’s rare to find a program that combines savings, convenience, and genuine customer care so seamlessly. If you’re on the fence, trust me—it’s worth it.

Very simple process, affordable, great customer service and quick resolution of existing computer issues.

As someone who frequently invests in the latest gadgets and values reliable tech support, I recently joined Best Buy’s TotalTech membership program. I must say, it has been a game-changer for me. Firstly, the unlimited Geek Squad tech support has been phenomenal. Whether it’s setting up a new device or troubleshooting, their expertise and prompt service have saved me so much time and hassle. It’s like having a tech expert on speed dial! The free delivery and standard installation on purchases have been incredibly convenient. I’ve bought several appliances and gadgets since joining, and the seamless delivery and installation process has been a standout benefit. I also appreciate the extended 60-day return and exchange window. It gives me ample time to try out products and ensures that I’m completely satisfied with my purchases. Lastly, the exclusive member prices and discounts on select items have led to significant savings. It feels rewarding to know that I’m getting the best deals available. Overall, my experience with Best Buy TotalTech has been exceptional. It offers great value, especially for those who frequently shop for tech products and appreciate quality customer service. Highly recommended for any tech enthusiast! Feel free to modify or use this review as it suits your needs!

I really like the membership. I think it’s extremely beneficial and reliable. It gives great member perks such as rewards, bonuses, and reviews. I 100% recommend getting a membership at Best Buy, it will save you tons of money and give you the best purchasing experience.

Originally I was a hard "no!" Anytime I was offered a paid membership to anything. I purchased a relatively expensive sound system, and it was on sale for total members so I decided to give it a chance and get the membership as well. I'm glad I did. This membership has paid for itself 3 times this past year. My daughter got her laptop screen replaced after she dripped it. I saved about 300 dollars on price matches since you have 60 days to do it. Add the 2 year protection and extended warranty that comes with purchases and you have an incredible value. I'll always have this membership as long as it's offered. I'm sold. I'll always have this membership.

Membership had its privileges. The warranty and service as well a discounts makes it worth it.

This paid for itself in the first month with all the benefits: 24 mo. protection plans etc. Would definitely recommend!

Customer service is fantastic. I love the geek squad. They help me so much with our computers. Thank you.

Haven't tried it yet. Good, Great, Not sure. Hello

Best protection you can get, i absolutely love it, i got it on a whim to try it out and im on year 2 as of now and i dont think i will be removing it at all. this is the best thing you can purchase if you buy here a lot.