Customer Ratings & Reviews

I expected the Dell computer to work but the downloading from my old computer and the Geek Squad help with the cabling was exceptional.

Great value for what you get with this coverage. Peace of mind just in case anything happens.

I highly recommend the membership for anyone who shops at BestBuy Store regularly and wants extra benefits and flexibility.

Best Buy’s membership is absolutely worth it—exclusive deals, faster support, and extended warranties make every purchase feel smarter and more secure.

I like the protection plan that Best Buy offers on the items that I purchased

If you buy an electronic device at Best Buy and seek an extended warranty this is the way to go. 2 year warranty is automatic and Geek Squad help is always available.

To be able to have a Membership to Best Buy and get the most value from the company is a priceless experience and investment

Great place to shop, great professional personnel. The membership is a real plus knowing if anything goes wrong the Geek Squad is there to help get me back on board, and the price is right. Best experience at Best Buy!

This is the best membership out there. If you have a problem with a purchase best buy will work hard to come up with a solution.

Having Best Buy Total membership had been a good item to have. I have used it twice a year to have the Geek squad clean and check my computer for any virus etc. Also when I purchase an item from Best Buy, if I have a problem the membership will let me return it or fix the problem

My Best Buy Total membership has been a valuable investment. The free 2-day shipping has saved me both time and delivery costs on multiple purchases. I particularly appreciate the extended 60-day return window, which provides extra flexibility when making buying decisions. The 24/7 tech support has proven useful for troubleshooting issues. While the monthly fee seemed high at first, the benefits have more than justified the cost through savings on shipping and protection plans. Highly recommended for frequent Best Buy shoppers who value convenience and peace of mind with their tech purchases.

Depends on your need and lifestyle, as to weather or not you need this product. I purchased it because accidents happen and Its better to be covered than out of pocket 100's of dollars. Good service and support team!

A hug fan of bestbuy geeks squad. They go above and beyond to make sure you are satisfied with your service needs.

Everyone from check in to pick up was wonderful. Explained everything in a way I could understand. Prompt service!

I love this membership and will continue to shop BestBuy as long as Total is available. No hassle to get things repaired or replaced and always the best customer service! We love our BestBuy store.

The membership honestly pays for itself. It has come in handy a lot and the discount on items with the membership is worth it as well. I have saved more than the cost of the membership.

Its nice having total tech coverage...if anything goes wrong with any electronics in the house we just call best buy...

Love having this membership service. It’s nice having the Geek Squad support when we need it!

Not a minute problem. Everything about this membership you will love.

This is a great deal that gives you a peace of mind because your purchases are protected for two years.