Customer Ratings & Reviews

I have been a proud "Total member" for a long time and I will continue to be for many more years!

This membership is a must for all customers that wish to have excellent service and coverage

If you plan on buying ANY appliance or higher dollar items, DO IT. The automatic geek squad protection on everything is AWESOME! Plus discounts, plus exclusives, PLUS special sales… just get it. If you shop here more than twice a year, get it

I like my membership gives me a great value and good customer service. I’d recommend this to all.

Was able to get my pc fixed in a nice timely manner, and everything has ran perfectly sense then

Come in handy and always getting great deals and help with this

Membership appears to be a real value. Already had a good experience with Geek Squad.

I apparently had trouble making an appointment. I thought I had one, but did not. They nevertheless took care of me.

The membership is valuable to address readily various technical questions and hiccups.

Geek Squad service is great, the agents are friendly and very knowledgeable

I love this membership. I’ve had it for several years and then updated about 3 years ago to the Total membership. It gives me peace of mind to know that any problems I have with my iMac; I have the Geek Squad in my corner. I would recommend the Best Buy Total membership to anyone who has a computer whether you have a Mac or a PC. They have really great service.

My laptop was scrubbed of a few viruses. I now have peace of mind, if anything goes wrong with my laptop.

This Total membership has rescued me so many times!

My Best Buy Total Membership gives me Free Geek Squad Service on my computers, rewards to buy other electronics and saves me money on new computers

If you don't want to worry about what or how to do something, then you need this plan.

Tried tried and kept on very long hold times with no response!! Also tried to contact Geek Squad and still as of this date unable to make contact. Had old computer transfer to new laptop! Programs transferred must had not been transferred or working!!

In-store geek squad outstandingly knowledgeable. He was quick to diagnose, fix and explain procedures in an easy way.

This membership is honestly worth it. I know it looks expensive but believe me it has saved my clumsy butt so many times.

I highly recommend the My Best Buy Total™ membership for anyone who shops at Best Buy frequently. This membership offers fantastic value and numerous benefits that make it worth every penny. First and foremost, the exclusive member discounts and early access to sales have saved me a significant amount of money on electronics and other purchases. The rewards points system is also a great way to earn back on purchases, and I've been able to redeem points for substantial savings. Customer service has been exceptional, with dedicated support for members that ensures quick and helpful responses to any questions or issues. Overall, the My Best Buy Total™ membership has enhanced my shopping experience and provided excellent value through its many perks and rewards. If you shop at Best Buy regularly, this membership is a must-have!

This membership is great! Everything I buy goes right to he plan.