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Customer reviews

Rating 4.5 out of 5 stars with 32551 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 161 Showing 3,201-3,220 of 32,548 reviews
  • Rated 5 out of 5 stars

    Long time Member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a proud "Total member" for a long time and I will continue to be for many more years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a must for all customers that wish to have excellent service and coverage

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A super smart value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you plan on buying ANY appliance or higher dollar items, DO IT. The automatic geek squad protection on everything is AWESOME! Plus discounts, plus exclusives, PLUS special sales… just get it. If you shop here more than twice a year, get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my membership gives me a great value and good customer service. I’d recommend this to all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Bios update for BF6 and Secure Boot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to get my pc fixed in a nice timely manner, and everything has ran perfectly sense then

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Come in handy and always getting great deals and help with this

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership appears to be a real value. Already had a good experience with Geek Squad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lost Appointment, No Big Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I apparently had trouble making an appointment. I thought I had one, but did not. They nevertheless took care of me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership grants a quick and timely response

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is valuable to address readily various technical questions and hiccups.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is great, the agents are friendly and very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best membership Around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this membership. I’ve had it for several years and then updated about 3 years ago to the Total membership. It gives me peace of mind to know that any problems I have with my iMac; I have the Geek Squad in my corner. I would recommend the Best Buy Total membership to anyone who has a computer whether you have a Mac or a PC. They have really great service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Clean Laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop was scrubbed of a few viruses. I now have peace of mind, if anything goes wrong with my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Total membership has rescued me so many times!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Membership is the Total Package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy Total Membership gives me Free Geek Squad Service on my computers, rewards to buy other electronics and saves me money on new computers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta have it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't want to worry about what or how to do something, then you need this plan.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Still evaluating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried tried and kept on very long hold times with no response!! Also tried to contact Geek Squad and still as of this date unable to make contact. Had old computer transfer to new laptop! Programs transferred must had not been transferred or working!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It's new and I've only used it once.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In-store geek squad outstandingly knowledgeable. He was quick to diagnose, fix and explain procedures in an easy way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is honestly worth it. I know it looks expensive but believe me it has saved my clumsy butt so many times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    enhanced my shopping experience and provided excel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the My Best Buy Total™ membership for anyone who shops at Best Buy frequently. This membership offers fantastic value and numerous benefits that make it worth every penny. First and foremost, the exclusive member discounts and early access to sales have saved me a significant amount of money on electronics and other purchases. The rewards points system is also a great way to earn back on purchases, and I've been able to redeem points for substantial savings. Customer service has been exceptional, with dedicated support for members that ensures quick and helpful responses to any questions or issues. Overall, the My Best Buy Total™ membership has enhanced my shopping experience and provided excellent value through its many perks and rewards. If you shop at Best Buy regularly, this membership is a must-have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is great! Everything I buy goes right to he plan.

    I would recommend this to a friend