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Customer reviews

Rating 4.5 out of 5 stars with 35580 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 164 Showing 3,261-3,280 of 35,577 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    I NEED IT

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I go to purchase PC or TV related stuff this is a must. Automatic two-year coverage on everything I have. I NEED IT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We like our protection we get with this product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has always taken care of me with working with me on fixing products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Quad is there for me every time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This yearly membership which I have had continuous for years - never have failed me but instead saved me a lot both cost and aggravation and time and worry. I always brag and feel totally pleased when I leave the store. This highly qualified friendly helpful service and staffed store is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service easy to use when we have issue with product. Nice that it add protection to any product purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy membership and Geel Squad unlimited services are great , we are very happy with the service

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Initially great but recent changes make me rethink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for years but they keep removing benefits and raising the pricd..I'm starting to rethink it. I'm not someone who had ever needed Geak Squad computer support and the one time I tried to use their TV install service, they dailed and i had to do it myself. The "total member" price is the same as every other sale price, and the warranty services ow has a deductable and a repair cost limit. Eh.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is great - So Comforting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is so comforting. I know I will always get a fair price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The needed membership that eases your mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is definitely worth it! The unlimited Geek Squad support is amazing. Also knowing that I can have protection plans makes things smoother. Plus it comes with added benefits!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is worth it to me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has saved me many times with my computer problems. Fast and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super idea on customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting help even on items I did not buy here makes it easy when I need help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doctor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was well received as a Christmas gift and seams to be working fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Using it all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for all the support we get especially with technology constantly upgrading.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I use my membership and use it all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is well worth the money. I wouldn’t want to be without it. Service is impeccable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service ever. I never had a problem with Geek Squad. No problems returning items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Been a member for years...you must join

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership will pay for itself and more in just Christmas purchases. The value is tremendous! Geek Squad services offer out of this world savings and the protection plans savings are out of bounds!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great GEEKS!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the services were fully explained and the technician was very helpful. I know I'll need further help but they have been very helpful at all times and very quick to assist or answer my questions. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how the Best uy customer service deals with people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our computer needed some repairs which would have been more than the membership. We just bought a new small TV so for the next year, it's covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership has been very valuable. You save money from buying additional insurances on various products. Also, the Geek Squad services are soo worth it, especially if you are not a computer person

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We make good use of our membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a good investment as it assures me of having Geek Sqaud services as needed for my electronics and computers.

    I would recommend this to a friend