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Customer reviews

Rating 4.5 out of 5 stars with 35581 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 165 Showing 3,281-3,300 of 35,578 reviews
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales person recommended this and right off it saved over $200 when I had files transferred from my old laptop to the new HP laptop. Also extends the warranty on the new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We make good use of our membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a good investment as it assures me of having Geek Sqaud services as needed for my electronics and computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best membership out there!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has saved us more than we have paid for it. Worn out mice, headsets, accidents with monitors. Best buy is amazing, and the total membership is worth it's weight in gold!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love you membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this membership; it gives us peace of mind when we shop. We highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hurrah for Technical Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a relief to have a techie available to help me solve my printer problems. They took care of my question over the phone in an efficient manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is truly the Best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We only buy all of our electronics from Best Buy. They are always professional and willing to help no matter the questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the cost!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membrship has been so useful the past week. I am sure it wil be helpful for the entire year. The Geek Squad was great in solving our issues. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    How do they do it?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is by far the best money I’ve ever spent on a membership. It all comes back more than twice over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that I have 60 days to return or exchange an item. Also the discounts and prices matching come in handy all the time. IT ALREADY PAID FOR ITSELF.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership is a good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is very impressive--helpful, knowledgable and friendly. Also am glad that items not purchased at Best Buy are eligible for tech support.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best buy membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership has saved me alot of money would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership was cheaper than the 1 year protection so it’s awesome!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Employees are very knowledgeable and helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's like having insurance. The people working in this area are really great. My only complaint is it can be hard to get an immediate appointment when you need to get help immediately. The membership is more expensive than I like, as we've seldom used it. Instead of increasing the price each year, a discount should be given as a reward for renewing. But it's good to know it's there if we need it. A bonus for us is we live a half mile away from our Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting this membership saved me a lot of money on having my desk top fixed. The Geek Squad was the best. Matt and Jose explained everything that was going on with my desktop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value on item warranties and sales

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great values on all your items you buying getting 2 year warranties while your total membership is still active and get extra sales all year long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paying only $179.99 is a no brainer for the type of coverage you get for any of your purchases. Too good to pass up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I use it often and haven’t had any issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no complaints I think it’s a little expensive but if you buy here often it’s really great for value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this membership!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has saved my life, and bank account many times, with my sons gaming systems and computers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value on purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan has been used by us on multiple occasions and continues to provide value and loyalty to Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had the My Best Buy Total membership for many years. We love it because when we need help they are there to help you. Thank you.

    I would recommend this to a friend