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Customer reviews

Rating 4.5 out of 5 stars with 32723 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 178 Showing 3,541-3,560 of 32,720 reviews
  • Rated 4 out of 5 stars

    Dot D

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joined for the Geek Squad helpand it has paid big dividends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love purchasing from Best Buy! Top shelf custo!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a member of Best Buy has truly assisted me in ensuring my children have the necessary computer equipment to use as they attend college! The My Best Buy Plus is phenomenal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we had the Geek Squad debug our computer after we were hacked. We took the membership for peace of mind. The techs were very professional and so very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handled the quick and professional cancelation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I had the membership, it was very valuable and affordable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The membership is a great tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable technology service. The technology specialist fixed a couple 0f different issues for us knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For all it covers it’s awesome and worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek team the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great advice and help setting up my new computer. the team is knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value and awesome service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is a great value and have used the Geek Squad service many times for several different devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IN STORE service cannot be beat.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had total tech sicnce before it became total tech. Excellent results (avoid calling in, you will get India and these experiences have cost me weeks off my life). Deal with your local store by scheduling an appointment and going to the store. The store techs are very good and nice to deal with.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Get the membership!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlimited geek squad on all of my purchases! Best deal ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the membership. Use it all the time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a must have if you shop at Best Buy alot like I do. Excellent deals, excellent value. Great deals that are exclusive to the membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The total tech package is absolutely phenomenal for frequent Best buy shoppers a definite must have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and good value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the access that Total tech provides for my family from laptop issues to diagnostic for repairs on other appliances!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I felt respected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the service I had from the "Geek Squad" and how they treated a computer novice like myself. They did a data transfer to my new laptop so that I did not lose anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chrome book

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer for the price does anything you needed to do for simple home use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Latest everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This most definitely came in handy. Don’t think I could’ve went them without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my totaltech membership, it’s a more bang for your buck than anything else out there. I have access to the knowledge of the Geeksquad for any and all my problems. I have saved hundreds of dollars each and every time I need to use there services. I will never be without this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our unlimited greek support ❤️ & being a member offers other perks as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very knowledgeable and professional about what they did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am very happy with you.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Everyone has a good mobile phone. I am very happy.

    I would recommend this to a friend