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Customer reviews

Rating 4.5 out of 5 stars with 32765 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 180 Showing 3,581-3,600 of 32,762 reviews
  • Rated 4 out of 5 stars

    Dot D

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joined for the Geek Squad helpand it has paid big dividends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The membership is a great tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable technology service. The technology specialist fixed a couple 0f different issues for us knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handled the quick and professional cancelation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I had the membership, it was very valuable and affordable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IN STORE service cannot be beat.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had total tech sicnce before it became total tech. Excellent results (avoid calling in, you will get India and these experiences have cost me weeks off my life). Deal with your local store by scheduling an appointment and going to the store. The store techs are very good and nice to deal with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek team the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great advice and help setting up my new computer. the team is knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value and awesome service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is a great value and have used the Geek Squad service many times for several different devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For all it covers it’s awesome and worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the membership. Use it all the time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a must have if you shop at Best Buy alot like I do. Excellent deals, excellent value. Great deals that are exclusive to the membership.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for access to cheaper installs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great value when also buying install for a tv. Made it much cheaper. Easy to work with

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Get the membership!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlimited geek squad on all of my purchases! Best deal ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my totaltech membership, it’s a more bang for your buck than anything else out there. I have access to the knowledge of the Geeksquad for any and all my problems. I have saved hundreds of dollars each and every time I need to use there services. I will never be without this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The total tech package is absolutely phenomenal for frequent Best buy shoppers a definite must have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I felt respected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the service I had from the "Geek Squad" and how they treated a computer novice like myself. They did a data transfer to my new laptop so that I did not lose anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and good value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the access that Total tech provides for my family from laptop issues to diagnostic for repairs on other appliances!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Congratulation on a Year of ***** Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best preventative action that can and should be done on an annual basis to keep everything running in the right direction all the time. Way to "Go Geeks". There should be a worldwide contest between all the geeks for an all-expense paid trip to the U.S. A. for the Top Geek from each office. The winners should be flown to NYC, Nashville or Las Vegas or 5 days and 5 nights all expenses paid to get an in-person: trip to experience the United States of America, 1st hand. O be able to experience the greatest country on the globe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chrome book

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer for the price does anything you needed to do for simple home use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Latest everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This most definitely came in handy. Don’t think I could’ve went them without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value and Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're buying electronics, this is the membership to get! I've saved so much money already with the membership. It paid for itself after my first purchase. Installation, warranties, geek squad, the membership covers so many cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our unlimited greek support ❤️ & being a member offers other perks as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership and use it all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is a great value. Perfect addons are apple accidental coverage. I don't have to spend additional dollars on Apple care. The service is great. It covered installations as well on my washer and dryer. My gaming controllers broke, and they were replaced no questions asked.

    I would recommend this to a friend