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Customer reviews

Rating 4.5 out of 5 stars with 32792 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 182 Showing 3,621-3,640 of 32,789 reviews
  • Rated 5 out of 5 stars

    Easy to use and good value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the access that Total tech provides for my family from laptop issues to diagnostic for repairs on other appliances!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Get the membership!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlimited geek squad on all of my purchases! Best deal ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chrome book

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer for the price does anything you needed to do for simple home use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Best Buy Total continually for years and would not want to be without it. Always receive prompt, professional support with all tech issues. Geek Squad agents are always patient & helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Latest everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This most definitely came in handy. Don’t think I could’ve went them without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experiences have been great. Employees I have worked with are very knowledgeable, upbeat, easy going, provide fanatical customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our unlimited greek support ❤️ & being a member offers other perks as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks, slow down searching settings!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Have used it several times to resolve issues with my personal PC. Only one time we're the Geeks unable to solve a problem, then I discovered the page resolution was still set on the wrong setting!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very knowledgeable and professional about what they did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am very happy with you.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Everyone has a good mobile phone. I am very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad support is great! I'm glad I signed up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product plus Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales people are professional and courteous. The laptop is awesome as expected. Lots of horsepower.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love to be a member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I being enjoying been a member so far, got to many discounts as well, plus is a free if you need any electronic to be fix.. so far i recommended to be a member

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is a good deal, it saves me money when I had issue with my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Total Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a real value, i need help sometimes with new configurations. and i like the protection assurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I appreciate the service from this membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely love this plan. I have found the need to make contact with the Geek squad on several occasions and have found their help very valuable and stress reducing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    President

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great service but sometimes very busy. Good product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    In case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind in knowing things are covered if something stops working. It was also nice in that it covered the dryer installation cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The membership is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy with the recent purchase of two laptops. The salesman was efficient and helpful and the Geek Squad was very helpful in sorting out our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the no pressure just a quick question if I wanted to purchase. Everyone and everything was done very professionally. Appreciate it

    I would recommend this to a friend