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Customer reviews

Rating 4.5 out of 5 stars with 32946 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 185 Showing 3,681-3,700 of 32,943 reviews
  • Rated 5 out of 5 stars

    Membership saves time and money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value. It gives me peace of mind on all my devices. No need to worry about timely service. Easy online scheduling get me back and running quickly. Worth the price every year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love the Total membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like to have the piece of mind that Geek Squad is just a call away with any of our Best Buy products. They are a great help and support with out computers at home and at work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous service ‼️‼️‼️

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really sold on Best Buy & their products and service‼️‼️‼️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this membership on Black Friday and when I tell you the price is worth it I mean it! All of my questions and issues I’ve had on my electronics have all been covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech has been very good for my family for quite a few years now and I find it to be a good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Old Customer...New Member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value!! I was excited to find out about all the perks and benefits

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like a fine wine, the membership grows with time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truth is in the actions of a business entity. I find that to be true of my best buy total membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership and use it all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is a great value. Perfect addons are apple accidental coverage. I don't have to spend additional dollars on Apple care. The service is great. It covered installations as well on my washer and dryer. My gaming controllers broke, and they were replaced no questions asked.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for computers! I've used total tech for my laptop hardware and software repairs. I've been very satisfied with the quality of the repairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My yearly membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product so I could have my computer serviced and kept up to date with the latest upgrades. brought computer in for a tune-up and it works great now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech savy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used services twice since purchasing plan. I was please with efficiency of service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    new device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop needed a good cleaning. I was grateful for the repair. My laptop is good as new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PRESIDENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IF YOU ARE ELDERLY, AS I AM, YOU NEED ALL THE HELP YOU CAN GET TO STAY UP WITH THE MANY CHANGES, THESE YOUNG PEOPLE ARE SMART, PATIENT AND SKILLFUL. THANK YOU!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Besbuy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My purchase was excellent, the refrigerator is very modern and works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will Purchase Every Single Year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now this is the best tech related purchase ever! The amount of support and added value is unmatched! Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best membership out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is a real money saver and all the benefits security you get is so nice. Free help on your devices makes it to much more worth it and free protection on purchased products .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found this service to be very useful, dependable, and sharp. The Agents are very attentive, and no question is too much. Glad I found the Geek Squad. They are very knowledgeable, attentive, concerned, and do a great job when needed. better than local people. They are affordable. and the cost is reasonable. Very professional, in their ability to take care of your needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good I will recommended this any time to friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Total™ membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    **Review of My Best Buy Total™ Membership** My Best Buy Total™ membership offers great value for frequent Best Buy shoppers. The extended warranty, 24/7 tech support, and exclusive discounts make it a worthwhile investment. Free shipping and easy returns add extra convenience. However, the annual fee might be high for casual buyers. If you often purchase electronics or need tech assistance, this membership is a solid choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership plan has saved me a few times. I have been a member for a few years now and can’t say enough good things about this plan. At first I thought the price was a little steep, but my kid has so many expensive electronics that it has ended up paying for itself. I have never had an issue getting items fixed or replaced. No questions asked. I can’t recommend this enough! We spend so much money on all the household electronics and the protection plan ensures those are worry free purchases. Definitely gives you peace of mind!

    I would recommend this to a friend