Customer Ratings & Reviews

Prompt service, competent Geek squad to answer all tech queries. Whether it is service or sales, the associates are up and running to assist and retrieve any item that a customer needs. They understand the technical details of any product within the store. I have bought phones, lap top computers, and a refrigerator, and every time i get to the store, i get prompt service.

It's good with the membership that if product is damaged by accident, can get it fixed free of cost.

It was the best thing getting a membership. It gives me peace of mind

My Best Buy Total Membership gives me Free Geek Squad Service on my computers, rewards to buy other electronics and saves me money on new computers

Comes in handy don’t have to spend money on geek squad warranty

Nothing like having a little bit of extra protection to protect your expensive purchases

Best Buy and the geek squad are the best. They will answer all your questions no matter how big or small

I’ve been a member for quite some time now. Definitely worth it.

This was a great option and was super easy and simple. 100% I recommend!!

Membership with access to Geek Squad is great! Working with the sales associates was a wonderful experience!

Once someone was able to help me it went well. Staff seemed distracted.

I bought this membership because the employee told me he didn't make commission off of up selling it to me. He simply told me that I would make a lot of money back in points due to my large purchase.

Recently bought a 17" HP laptop and after loading everything and updating... Seems to be running the way it's supposed to. Easy from start to finish.

I like it because i am not that great with computers and they are fast when helping me with issue.

This is the best preventative action that can and should be done on an annual basis to keep everything running in the right direction all the time. Way to "Go Geeks". There should be a worldwide contest between all the geeks for an all-expense paid trip to the U.S. A. for the Top Geek from each office. The winners should be flown to NYC, Nashville or Las Vegas or 5 days and 5 nights all expenses paid to get an in-person: trip to experience the United States of America, 1st hand. O be able to experience the greatest country on the globe.

Now that I am older and technology is getting complicated due to the constant updates - this is a necessity.

Membership is a great Value for my Home Business it has helped me a few times already in person and remtely.

Excellent………………………………………………………………………………………………………..

The membership is well worth the money. I have unlimited help for the year. I received $150 in store credit.

It is worth the money because you can use it after store hours or if the store is very busy. It has helped us a lot.