Customer Ratings & Reviews

The staff was very helpful and friendly with me to decide what to purchase.

I don't know the difference between the annual membership and the monthly one.

We have been customers for years and always come back to Best Buy. We had a terrible financial loss and had to declare bankruptcy, but, as you can see, we still remain loyal to Best Buy.

i HAVE HAD THE BESTBUY TOTAL PROTECTION PLAN FOR A NUNBER OF YEARS; AND i'VE USED IT A LOT. IT IS WORTH THE MONEY BECAUSE WHEN THERE ARE TECH PROBLEMS, THIS PLAN IS THE BEST WAYTO GO. I LIKE THAT IF THERE'S AN ISSUE WITH MY TECH i CAN EITHER TAKE IT IN OR THEY WILL COME TO MY HOME, CHECK EVERYTHING OUT AND IF IT CAN'T BE FIXED, THEY WILL HELP YOU GET A NEW PIECE OF TECH.

a great value for piece of mind, worth the money with ZERO regret!!!

This membership is honestly worth it. I know it looks expensive but believe me it has saved my clumsy butt so many times.

Very helpful staff; will continue to go back to shop and seek assistance as needed

Connor Roach, Precinct Lead was very helpful with my issues on my laptop. He was friendly, helpful, courteous and a good employee.

This membership is so worth it. Not only are the people great but you will use it and it's so worth the peace of mind to know everything you need for help is there and covered.

Membership is great to have. Saved me from having to spend more in getting my PC fixed.

This membership plan helped us replace new labtop that had hardware issue we bought 1 month ago. The membership is a real value and appreciate the unlimited Geek Squad support.

This membership has been real deal. Though I have not had to use them several because my electronics from Best Buy seems to be durable. But for the few times I have used it, I was impressed with the geek quad services. Items were fixed or replaced without stress.

In-store geek squad outstandingly knowledgeable. He was quick to diagnose, fix and explain procedures in an easy way.

Members were super helpful. Very quick and efficient on repair my pc . The membership is definitely worth it and I’ve been recommending it to all my gamer and streamer friends.

The My Best Buy Membership is a great option for frequent shoppers. It offers exclusive discounts, early access to sales, and rewards points on purchases. Depending on the tier, you can also get free shipping and extended return windows. If you often shop at Best Buy, the benefits easily outweigh the cost.

Great perks , tons of savings, and amazing services at Geek Squad

This membership has great value, it’s been really good so gar

This membership is very good for the price it gives me an ease of mind and allows me to save a lot more on money. It allows me to feel reassured on all my purchases with geek Squad assistant, repairs, and protection plan. Also has other benefits that I haven't used yet. This membership is definitely a keeper

I have been a proud "Total member" for a long time and I will continue to be for many more years!

This membership is a real value. I use it alot. it saved me more money than what i paid for. im about to use geek squad to put a cooler and some fans into my pc (i dont got the time to do it myself) and i can do it for free anytime.