Customer Ratings & Reviews

The membership is a real value. I have found the customer service responsive and able to resolve issues with honesty and clarity, which I sincerely appreciate. Customer service actually does what it says it will do. To me this is of the utmost importance.

Rating: ⭐⭐⭐⭐⭐ (5/5) The My Best Buy Total™ Membership is a game-changer for anyone seeking an elevated and rewarding shopping experience. As a devoted customer, I have found this membership to be an invaluable asset, offering a host of benefits that go beyond the standard retail relationship. Exclusive Discounts and Rewards: ⭐⭐⭐⭐⭐ (5/5) The My Best Buy Total™ Membership stands out for its exclusive discounts and rewards, making every purchase a more cost-effective and satisfying experience. Members enjoy access to special pricing, early access to sales, and tailored promotions, ensuring that they get the best value for their money. Enhanced Points System: ⭐⭐⭐⭐⭐ (5/5) The enhanced points system is a key highlight of the My Best Buy Total™ Membership. Members earn points on every purchase, and these points can be redeemed for discounts on future transactions. The tiered membership structure ensures that as you accumulate points, you unlock even more lucrative rewards, creating a cycle of savings and benefits. Free Shipping and Extended Returns: ⭐⭐⭐⭐⭐ (5/5) The convenience of free shipping on eligible purchases is a significant perk that enhances the overall shopping experience. My Best Buy Total™ Membership also extends the window for returns, providing members with extra flexibility and peace of mind when making purchasing decisions. Dedicated Customer Support: ⭐⭐⭐⭐⭐ (5/5) The My Best Buy Total™ Membership includes access to dedicated customer support, ensuring that members receive prompt and personalized assistance with any inquiries or concerns. The elevated level of customer service adds a layer of convenience and satisfaction, making the membership truly valuable. Tech Support and Protection Plans: ⭐⭐⭐⭐⭐ (5/5) For tech enthusiasts, the inclusion of tech support and protection plans within the membership is a significant advantage. Members can receive expert assistance with their tech products, and the added protection plans contribute to the longevity and reliability of their purchases. Early Access to Sales and Events: ⭐⭐⭐⭐⭐ (5/5) Being among the first to access sales, events, and exclusive product launches is a privilege that My Best Buy Total™ Membership bestows upon its members. This early access not only adds an element of excitement but also ensures that members have the first pick of the latest and greatest offerings. Conclusion: The My Best Buy Total™ Membership is a must-have for anyone who values a premium shopping experience. Its array of exclusive discounts, enhanced points system, free shipping, extended returns, dedicated customer support, tech assistance, and early access to sales create a comprehensive package that enhances the overall retail journey. Whether you're a tech enthusiast, a frequent shopper, or someone who appreciates personalized service, the My Best Buy Total™ Membership is an investment that consistently delivers on its promise of a more rewarding and satisfying shopping experience. Highly recommended for those seeking the pinnacle of customer-centric retail memberships.

My husband and I have always returned to Best Buy whenever we are in the shopping mood. And Best Buy has never failed us, from the salesmen, Geek Squad and of course all their products, it is always a WIN, WIN deal. Thanks Best Buy! L&S H

I purchased the membership for my new Apple iPad because I do not like Apple Stores or their customer service policies. I was very happy with the technician who helped me set up my iPad. He set it up exactly how I wanted it instead of how Apple wanted it and it was so easy and took way less time. I know it will be just as easy to make another appointment should I need help again.

I got this membership when I took my computer in to get fixed. They were able to fix my computer within a day and also updated the BIOS and drivers. It cost a bit more than I expected, but it's nice to know that I'm covered for a year.

I saved a lot of money in the geek squad department. Not only did I save money there when I needed to get my laptop repaired, I’ll have a full year of service through Best Buy membership.

My Best Buy Total has been a great value. The protection plans alone have saved me money, and Geek Squad support is super convenient when I need help fast. Discounts, peace of mind, and easy support make this membership a no-brainer.

Total lifesaver!!!! The membership is totally worth it!!! My laptop fell off the bed and I thought it was beyond repair!!!! With my membership and low deductible I was able to easily get my laptop repaired and it’s good as new!!!!! I’m so glad I had it on auto renew and never cancelled it!!!

This membership is the pinnacle. I rest assured that if anything is ever dynamically uncontrolled with my computer, I can take it in to the Geek Squad and they are fast to fix the issues in the most professional manner. They are very knowledgable and explain what the issues are so that I understand. And with all of the value you have with this card, my total buying experience at Best Buy is superb!

I would not have known how to transfer everything over from my old computer to my new one. Geek squad did it all quickly and showed me some tricks.

I am glad to be able to have the Geek Squad membership as back up. It takes a couple of hours at times, but the results are effective and adequate.

It is necessary to have support on both equipment and software. Best Buy helped me tremendously when I had an issue last year. Thank goodness this annual support membership was in place.

This membership has been quite helpful. I have used the Geek Squad services several times setting up my new laptop. They have been quite helpful transferring data and explaining functions.

I purchased the prime service contract for the Geek Squad to repair both my iPhone and Laptop both in the same week. They spent time with me explaining in detail what the issues were and what to expect in future performance based on my usage history. I was very pleased with service and will certainly return again. Thank You!

My husband and l love our Best Buy/Geek Squad membership. We don’t ever want to be without it again. We had to cancel our membership a few years ago due to a financial hardship. Thankfully, we have it back again and are so grateful that we do. The Geek Squad installed everything we need on our new laptop, and they are so patient with older people like ourselves (78 years old).

This is a mess if you buy anything from Best Buy it is best to have the geek squad on your side. Nowadays technology is super hard so if you get the Best Buy total membership, the geek squad is on your side. It’s so easy to get in touch with the geek squad. This is a mess if you buy anything trust me.

The My Best Buy Total™ Yearly Membership, priced at $179.99 annually, offers an extensive suite of benefits tailored for tech enthusiasts. Members receive up to 24 months of product protection on most new Best Buy purchases, including AppleCare+ for eligible Apple products, ensuring peace of mind for your tech investments. Additionally, the membership includes 24/7 Geek Squad® tech support, providing expert assistance for all your devices, regardless of where they were purchased. Enjoy exclusive member prices, early access to sales, free 2-day shipping, and a 60-day return window on most products. This comprehensive package is ideal for frequent Best Buy shoppers seeking enhanced support and protection.

Love this membership. Basically paid for itself when the Geek Squad transferred data and set up my new Apple laptop overnight. Also peace of mind in case anything goes wrong. They have repaired my laptop in the past and even recovered lost data. Worth it!

This membership is an absolute great value, we love all the protection plans that come with everything that we buy at Best Buy and we use this all the time. Plus all the perks we get with discounts on Games and purchases.

Great addition to have to cover your purchases it gives you a piece of mind know that you are covered in the event something happens to your items