Customer Ratings & Reviews

This membership as a total asset. It's always there when I need it and everyone is always courteous and always get the job done. The Geek Squad is a true lifesaver.

The membership helped me save a ton of money starting on my first purchase! I highly recommend the membership it is well worth your time and money now and in the long run!

I love the Best Buy total membership it comes with great perks and a lot of support from Geek squad when it comes to repairs or any questions I have about my products I purchase with Best Buy. And free 2 year warranty on all items purchase with Best Buy is amazing‼️

I took every year you know it's always good to but the best came they're so good at what they do I don't really use it as much as I thought I would but I do love it and I do highly recommend it

I can't live without this. I can make an appointment in a couple days to come in with a family member, and we get the help we need on our devices. They have a great team.

Membership is well worth it never had a bad experience. Everybody has been always nice. Purchased a TV and a computer there now order games for my grandson hoping he enjoys them as much as we enjoy our TV.

This saves me money on purchases I make at Best Buy. I recently took my desktop computer in for a minor problem. It was fixed in a couple of days and the problem resolved.

This membership is a real great value, over time there are things that will add to my purchases and knowing i am getting the best deal is awesome

I truly appreciate the services I get when I walk in to the store in Tuscaloosa, Al. The employees are very friendly. You feel like you a a VIP.

As an older couple, this is a great product that makes our lives easier and a great comfort to know that things will be taken care of--correctly!

Buying a new computer, switching to Windows 11...and both requiring the transferring of data and other considerations we were not aware of. The Geek Squad representatives were patient in explaining necessary changes, making recommendations, and following through

This membership was a no brainer especially when purchasing apple products bc you receive 24mo of AppleCare without any additional purchases. Also the ability to get free Geek Squad support for all your electronics no matter where you bought them.

My membership offers exceptional value. The member-exclusive pricing, coupled with unlimited Geek Squad support, is highly beneficial. Furthermore, the assurance provided by the protection plans on our purchases is greatly appreciated. *Thank You Best Buy

I recently had an issue with my laptop which the geek squad were able to address and the cost would've been the same as the mentorship which gives alittle piece of mind for potential issues during the year. And you don't have to worry about costs in the future. I just don't like that they do automatic recurring charges each year.

The Best Buy membership program is absolutely worth it. The free shipping, exclusive discounts, and extended return windows make shopping so much easier and more affordable. On top of that, the added protection and support give real peace of mind with every purchase. I recommend this membership to anyone who isn’t signed up yet. If you shop at Best Buy even a few times a year, the savings and convenience more than pay for themselves.

Awesome way to save and stay in the now. There always something new coming out and with this membership it gives me promotions that I can use towards my next purchase.

Don t know much about the membership. I left the store without the geek squad appointment i requested and have no idea about what i get as i told the sales person my husband had just died a veteran and i needed a reliable way to handle V A coraspondance i got office 365. I hope has some kind of protection for the lsp top. Its taken me 4 days to add my pay accounts to it. So i guess i really don t know if its a good deal or if i was just up sold because i was a woman who lost her husband.

It is a relief to have Best Buy Total Membership in case anything happens to my computer or if I need help installing a new program. Geek squad is there to help.

Great value especially if you're buying a handful of tech for gaming, work, or school with easy returns or refunds and every single item coming with a warranty.

this membership is a real value, member prices, plus unlimited geek squad support are great, also love the piece of mind of getting protection plans on our purchase!