Customer Ratings & Reviews

I have used the membership to help with computer problems, and all within a short time after signing up. Great help from the Geek Squad. Keep up the good work. You are the best!

So I just recently bought this membership and let me tell you first of all I am not no bot secondly when I tell you this membership is worth it I am being very real with you the reason is because this membership has covered my whole pc every time something is wrong with it I always take it to them and sense I have the membership they fix it for me for free and I am glad I spent 180 on this membership it was worth every penny.

I have tried several tech supports, but none are as expected. I make sure to renew each year because of the response time and expert tech whether by phone or house call.

I love geek, it is so helpful and they are on point. The technicians are very polite. They will work with you until the problem(s) are solved.

I hoped to get help resetting some of my tablets. I need to add a new windows 11 to my computer because it has so much malware that’s hidden. Can you help with this?

To be honest, I signed up for a discount… I’ve actually had a very complex year with all of my technology lol. I’ve had my laptop crash and computer is malfunction and having this has been really useful this year. Personally, I think it is overpriced, but I have definitely gotten mymoney back with all of the repairs and services that I’ve used with it. But the gentleman who helped me set it up was not nice at all. Definitely lied about how it works and the cancellation policy but does not matter anymore because I have actually found to take good use for it. Five stars for the product and zero stars for the employee that help sign me up.

This wonderful contract is a true blessing, as it allows me to have my laptop running and keep it running. The price for this 1 year contract is cheaper than what I have paid in past years for a professional computer repair technician to come to our office!!

I LOVE my Samsung QLED TV!!!! I got the 50 inch and it's perfect for my family room!!!! What a difference having an excellent quality TV makes!!!! I got a great sale price and am good for any price adjustments for 2 months!! You can't beat a deal like that!!!! Thank you Best Buy!!!!

My Best Buy Total is a solid investment if you shop at Best Buy often. The extended warranty and Geek Squad support are incredibly valuable, especially for big electronics purchases. On top of that, the free shipping and exclusive member offers make it easy to save money over time. It’s one of those memberships that pays for itself quickly if you use it regularly.

I have no complaints the salesman saved me a lot of money and I bought a lower priced laptop that was on sale and it had the same features as the one I had my eye on. I bought a Lenovo Legion

I have been renewing my Best Buy Total membership each year and plan on continuing to do so because they're always there for me when I need them for any of the products that I need to bring in for help one way or another. And they have excellent members in the Geek Squad, that can solve my problems so quickly and explain everything to me. They are certainly a blessing to those like myself that are not very familiar with all the electronics as they are. I've been going to Best Buy for many years. And plan on continuing with any kind of item that you sell. But I have to admit, this is the best Total Membership of any kind i've ever had. Thank you Best Buy for this wonderful membership. And for having terrific equipment for so many different needs.

If you buy a lot of tech, or have a bigger family to funnel purchases through Best Buy its worth it. As an individual that doesn't chase all of the technology I feel its a marginal value. The warranties are nice, but you end up spending much more for them than you would just buying them outright (when they aren't paywalled behind best buy total), or when they make sense to buy at all. The pricing is ok, but typically price matching amazon still results in lower prices on mainstream items.

I’m a retired professional who USED TO BE up on the latest Tech of “my era.” However, “tech” has roared past me, and I now find myself sometimes perplexed by my “tech.” Total Tech Membership allows me not to feel guilty when I need LOTS of help with one of my many pieces of tech equipment.

My membership is amazing. Great value and savings on everything. I have seen a Best Buy customer for many years and would recommend them 100%.

This membership is a little pricey but it comes with great benefits and I would recommend it if you have a lot of technology in your household

I greatly value my Total Membership with Best Buy and highly recommend to anyone that wants and appreciates peace of mind for their purchases!

Its a bit pricey but definitely worth it if you are buying big ticket items! We have used our Total Tech many times when it comes to home appliances and even our phones and screen protectors!

My membership has already come in handy. I used it to get my new laptop all set up. I enjoy having the security to know if something happens with my tech, I have a place to take it to get looked at and fixed.

As a Best Buy Total Member, my experience purchasing high-end products has been exceptional. I regularly buy Apple MacBooks for both personal and business use, DSLR high-end Sony A7 S3 cameras and lenses, DJI drones, Apple Watches, and iPads from Best Buy. The protection and benefits provided by the Total Member program have significantly enhanced my shopping experience. One of the greatest advantages is the comprehensive protection that comes with being a Total Member. Knowing that my valuable purchases are covered by a robust warranty plan provides immense peace of mind. This is particularly important for high-end items like MacBooks, Sony cameras, and DJI drones, where repair or replacement costs can be substantial. The member savings are another standout feature. The exclusive discounts and special offers available to Total Members have allowed me to save significantly on a wide range of products. Whether I’m upgrading my tech gear or adding new equipment to my collection, these savings make a substantial difference. In addition to financial benefits, the program also offers several practical perks. Expedited shipping ensures that my purchases arrive quickly and efficiently, which is crucial for both personal and business needs. Priority customer service means any issues or inquiries are handled promptly and professionally, enhancing the overall shopping experience. The flexibility of the membership, such as monthly warranty extensions for a minimal fee, adds further value. This feature allows me to manage my expenses better while still enjoying extended protection for my purchases. In summary, purchasing high-end products like Apple MacBooks, Sony A7 S3 cameras, DJI drones, Apple Watches, and iPads from Best Buy as a Total Member has been a highly rewarding experience. The protection, savings, and additional benefits make this membership an outstanding investment. I highly recommend the Best Buy Total Member program to anyone looking to maximize the value and security of their purchases.

I purchase this because im building my first PC. If something goes sideways i have Geek squad for help sand with the extended return window i though this would nice to have.