Customer Ratings & Reviews

The Best Buy Totaltech™ Yearly Membership has been an absolute game-changer for me as a tech enthusiast and frequent shopper at Best Buy. This membership program offers a wide range of benefits and has greatly enhanced my shopping experience. First and foremost, the savings and exclusive offers provided by the Totaltech™ membership are outstanding. With this membership, I have access to special pricing, discounts, and promotions on a variety of tech products. Whether it's a new smartphone, a laptop, or home appliances, the membership has consistently helped me save money on my purchases. The added convenience of expedited shipping is a major perk of this membership. As a member, I enjoy faster shipping speeds and often receive my orders in a fraction of the usual time. This has been incredibly convenient, especially when I need a product urgently or want to avoid delays. One of the standout features of the Totaltech™ membership is the dedicated tech support provided. As a member, I have access to expert advice and assistance for any tech-related issues or questions I may have. The knowledgeable and friendly support team has been instrumental in helping me troubleshoot problems and find solutions quickly. The extended return and exchange period is another valuable benefit of this membership. It provides me with peace of mind, knowing that I have an extended window to return or exchange products if they don't meet my expectations. This policy has saved me from any buyer's remorse and ensured that I am satisfied with my purchases. The Totaltech™ membership also grants me early access to sales events and product launches. I often get a head start on the latest deals and have the opportunity to snag new releases before they become widely available. This has allowed me to stay up-to-date with the latest tech trends and get my hands on sought-after products. Lastly, I must mention the excellent customer service provided by Best Buy. Whether it's assistance with my membership, help with a product, or any other inquiries, the Best Buy team has consistently delivered exceptional support. Their dedication to customer satisfaction is evident in every interaction. In conclusion, the Best Buy Totaltech™ Yearly Membership is a must-have for any tech enthusiast or frequent shopper at Best Buy. The program offers fantastic savings, expedited shipping, expert tech support, extended return policies, and exclusive access to sales and product launches. It has significantly enhanced my shopping experience and provided me with valuable benefits. If you want to take your Best Buy shopping to the next level, I highly recommend becoming a Totaltech™ member.

This membership is very helpful if you buy or own electronics. The price protection and tech support alone make it worth it. It adds a lot of peace of mind because you get extra coverage, easier repairs, and good customer service when something goes wrong with a device. It’s a smart purchase if you want your electronics protected and want to save money in the long run.

It is great to be able to bring my computers is for service and not have to pay. I took my older iMac in along with a new one that I had purchased. They transferred my information to the new one and then they cleared all data from my older one. I left them there for a day and they were finished.

This is a really good value. I've had to replace a lot of appliances over the last 10 years and recommend Best Buy Total membership. It's paid for itself in service and in savings.

I have saved more with the total membership. So worth getting every year. Wish it was cheaper but i get it with the economy today. They have always taken great care of any issues or concerns. Great customer service/excellent!!!

I am very happy with my membership. I have always received great help from the Geek Squad in the times I have needed help and it is so reassuring to know that if anything goes wrong I will get the help necessary to correct it.

Total Plus membership was recommended by the Geek Squad service team member Pedro here at the Leesburg, VA site. I had 4 devices that needed to be checked. Pedro recommended Total Plus membership and fixed all of my devices within 24 hours. Bonus, he saved me a TON of money. Thank you Pedro for being kind, respectful, and my personal tech handyman.

This memebership is a great deal. It not only covers my current purchase, but my other electronics I have in my Home. The added support of the Geek Squad is nice.

Yes, the young lady that helped me with the purchase was very knowledgeable, very professional. I enjoyed the whole process. This woman deserves a raise. Thank you.

Membership perks are amazing! I’m new and already have saved so much money for signing up. I’m excited about the 60 day price match and member exclusive pricing!

To be a member and Best Buy is a good thing it can cover you your device that you are buying in Best Buy when the device broke or doesn’t work they can fix it for you. They can protect it for you even they can give you a new device. I like it

Customer service istalled my screen protector for me, process was seamless and quick… very happy with the extra mile demonstrated by geek squad team member.

This is pretty good if you buy a lot of electronics since it covers all your purchases, from movies, video game accessories and major electronics. Read the fine print and understand the program before buying. Pros: You get coverage for just about all your purchases. Just need to pay a fee if you need to return an item to get a replacement. Similar to warranty where you get the item you returned that is damaged or malfunctioned for a brand new replacement. But then once you get it, you have to pay for another warranty plan. Here you just pay a fee for the return and since you have the total plan, its covered automatically, just $180 a year. 2. you get special prices for being a TOTAL member, just got these headphones that are 200 for 140 as a TOTAL member, so a savings of 60. They do that for many items. A samsung TV I was looking at was 2500 on sale from 3800, and for 2 days had a TOTAL member sale for 2000. saving an extra 500 from the regular sale price, so you have chances to save depending on what your looking for. Cons: not really a con, but you need to pay the 180 each year to keep it on and active. Sounds like your items stay protected as long as you have the plan, but it can't be stopped and then renewed later and keep protection from items before plan expired and got renewed.

I can’t tell you how many times I have appreciated having this! If you are not tech saavy like me - it is definitely worth it. I also like the extended warranties!

I have visited the Best Buy Tech Support, Geek Squad, off and on for a long time. I finally decided to join the Best Buy Total Membership. I wish I had done this a year ago! The people there are so fantastic and knowledgeable. They're polite and energetic! It's a pleasure to be a new member! Thank you Best Buy!

Since I am the farthest thing from a tech geek, I DEF rely on BB's membership to assist me in everything I need. It has saved me SO much in time, $ and heartache!

Super helpful always able to help us and find our orders in the system for when we need to bring something back to exchange return or repair have always had a positive experience

Love it, just don’t love being on the phone with Best Buy always have different answers or don’t know how to answer my questions.

A great value! We paid for the TOTAL membership just a couple months ago, and have already benefited way beyond the price we paid -- Geek Squad consultations and services on products we bought, PLUS the complimentary 2-year protection plan for those products!

Worth every penny. I broke my laptop, and the protection plan allowed to tobfully replace it with a brand new one. As far a device protection and service benefits go, this is a great service. My only negative is that the premium deals aren't very good (10$-20$ off expensive product). I barely notice a different in price compared to non "total-plus member" deals.