Customer Ratings & Reviews

I bought a processor at Best Buy and Sophia in the Grapevine store was extremely knowledgeable, helpful and answered all my questions. She set up the processor like I wanted, She restored my data from my old processor and placed the data on the new one. I received great customer service from Sophia.

Its like having the ultimate benefits bundle. Theres great discounts and protection. I find the extended return policy helpful so i dont feel rushed in making a purchase

I have used geek squad for other items so it was a no brainer for me to get this when i bought my sons new laptop. I need it to last multiple years so having this coverage for a good price gives me that extra peace of mind especially with the great customer service the geek squad consistently provides.

The Total Membership program is a great value, offering convenient access to a range of benefits all in one place. Signing up was simple, and I’ve really enjoyed how user-friendly it is to use and manage my account. It’s been a smart choice for staying organized and getting the most out of the services I use every day.

The membership is pretty good. If you have a bit of income and can make it work for you on large purchases such as appliance and electronics it has value.

Wouldnt go without it. It supports every best buy purchase in the house. Wouldnt go with out it. Been a best buy customer for many yrs.

I have found no matter how many times or how many of the family laptops need updates or saving data, a Geek Squad Agent is always there to provide the assistance we need.

I feel secure knowing I have a five year warranty. I purchased a TV from another competitor I was treated horribly. I will now be going to Best Buy for high ticket items. Thank you for restoring my faith and offering quality products.

I have been a member for 5 years. The Geek Squad has always been Johnny on the spot for any issue that I have. They are knowledgeable, considerate and very patient. I sing their praises any time someone mentions computer challenges..."You should call the Geek Squad"

This membership is ultimately the BEST deal! Member prices in addition to unlimited Geek Squad support are awsome. I also love the fact that I get protection plans on all my purchases. It's a win win all around that produces great eace of mind for me.

I've had this for years but they keep removing benefits and raising the pricd..I'm starting to rethink it. I'm not someone who had ever needed Geak Squad computer support and the one time I tried to use their TV install service, they dailed and i had to do it myself. The "total member" price is the same as every other sale price, and the warranty services ow has a deductable and a repair cost limit. Eh.

Although I struggled to contact the store directly and that was very frustrating and could of been an unnecessary roadblock, my in store experience was great and everything went smoothly.

I expected the Dell computer to work but the downloading from my old computer and the Geek Squad help with the cabling was exceptional.

Although, I haven’t had a chance to use it yet I know from others that it’s worth the investment in getting, especially if you tend to purchase a good bit of technology.

I still think the membership is a good value. The extended service plans are helpful. I do miss the install and delivery being included though.

The new membership is a very good value, which saves money but not having to purchase a new pc and I can also bring in my other computers if they need service. Plus, you can trust the Best Buy technicians they have a lot of knowledge. They always welcoming to their customers and service their customers with expertise. What a great plan for a whole year. Hopefully, they lower the price.

My purchase of a yearly contract is great because one never knows what may happen. I live near Prescott and this is the only store near us. s a senior options are minable. Service is greatly appreciated.

Total tech is a great deal when computer needs help. We greatly appreciate techs being able to take over computer online and fix the problems without having to take product into the store to be fixed.

This membership can save you money. I was able to save about $400 on two purchases. It's great to have installation, support, and an additional warranty included. I really enjoy this membership. It actually costs you less when you buy a product from Best Buy with a membership, which is pretty nice.

The membership is a great option. My delivery and set up was awesome. The gentlemen from the Geek Squad were very professional and knowledgeable. Just knowing that I have coverage from this membership as well, is very reassuring.