Customer Ratings & Reviews

Took grandson's computer in for the Geek Squad to deal with it. He researched it on his own, bought a P/S for it. GS just updated drivers and tested.

This membership is a real value saver with the member prices, plus unlimited Geek Squad support it is a no-brainer for me. Also, I love the peace of mind of getting protection plans on all of my purchases!

Always a pleasure doing business with Yoir company. Never any anxiety dealing with your personal. Will continue. Thank you, Peter

Just having the peace of mind of knowing that if something happens or goes wrong with my Laptop, the Geek Squad is there to help!

This membership is completely worth it. The biggest perk for me is the tech support, it's great having online help when needing.

I’ve purchased many items from my local Best Buy. From appliances to electronics. My favorite to date has to be my 85” inch Samsung TV. Clarity and quality is exceptional. Best Buy has taken care of me with reliable, elite products and reasonable prices. I shop nowhere else for my needs.

Purchased with my son’s laptop. Have not had to use for this current lapttop but I have used Geek Squad in the past. Very easy to work with them and they were able to fix the problem.

Im so happy I purchased the Total membership. Now I can have a peace of mind with the perc it offers and save money not on my recent purchase but future product as well.

You are paying for peace of mind. Nobody likes to pay for extra protection, but the reality is that you never know when you will need it. I am always buying from Best Buy, and having this membership saves me ton of money on additional protection for my purchases.

I have used this several times already. Seems that the team is well versed and very professional. I am a retired computer company director but I no longer keep up with technology changes so well. It is nice to have this support.

The membership is very valuable to me. Knowing I have the geek squad behind to help with any problem give me peace. They are professionals and work fast. My family and friends know about this membership and how much I recommend it.

As someone who makes purchases for myself and my family, having the ability to insure and protect my purchases with one subscription is a godsend. The deals also sweeten the deal. I could understand it may not be for everyone, but if you join up you wont really regret it.

The membership has been a great addition to all my purchases and gives us peace of mind when making large careful purchases. The protection plans are a nice service to have and in store savings has been awesome.

Aside from piece of mind, technology services are up to the minute. Appliances receive knowledgeable & trust worthy analysis. I’ve been a member for a number of years and do not regret one minute.

Getting peace of mind when buying anything and knowing you have something to protect your investment and gives you peace of mind

I purchased this membership because of the things I have purchased previously and the thinks I have just purchased. I love the support I receive at Best Buy and all the staff members I have worked with. I always highly recommend Best But to my family and friends

Member discounts, reward points that do not expire, no cost warranty extensions on most products, Apple care, etc are great! However, the after sale support is even better.

Although seemingly expensive, if you buy enough tech0stuff, you will need this... I have actually needed to exercise this option and replace an appliance that had reached it end -of-life and had started to fail. They simple replaced the item - no fuss.

The membership is okay, If shop a lot the. Definitely a must. I did need to use for the refrigerator and someone was sent out quickly and it was fixed within a two days.. the guy needed a part.. and theres discounts just for members

It was nice to have this as a back up in case anything did happen, but ultimately I didn't end up using it. It was very easy to cancel once I didn't have the expendable income to maintain it, so I say go for it if you can!