Customer Ratings & Reviews

This store is amazing. Mei and Ari helped me. Made sure my visit went smoothly and gave me all the information. I could ask for.

I love Best Buy everyone is so friendly. I’ve never been so confident with a purchase or experience like I’ve had with this store it’s beyond just business transactions I feel like I’m welcome. And I also love that there’s young people working There often. Nevertheless Best Buy is my favorite. I’d say my family combined has well on spent more than 100k in the past 30 years shopping Here.

I've used this membership twice so far. It has great value for me. The service person fixes/answered questions to get my new computer up and running. When compared to hiring out to an independent person, it will be a great, huge cost savings to me. As I work through my new computer, I will have more questions and feel confident any issues and questions will be answered.

I love these options since bestbuy always meets my expectations in product qualities and this membership makes me feel safer because I know that they will be backed by the guarantee with my products

In my opinion, this is a wise use of your money. The plan provides more than essential needs for protective services to the equipment. The Geek Squad knowledge, expertise, and availability of services is just great to have.

I have been super-pleased with my best buy membership on items purchased, installations, access to geek squad by phone or in-person, etc. Today was my first disappointment when my induction cooktop was delivered and installation refused because they didn't want liability for removing existing gas cooktop. we had had electrical capacity installed which was only requirement that had been communicated from prior geek squad on-site visit. The gentlemen delivering refused to take out the current gas unit.

My Best Buy Total, at $179.99 a year, is a tech junkie’s dream, with 24/7 Geek Squad support, two years of protection (including AppleCare+), and exclusive discounts that’ll make your wallet gasp in delight! Shockingly, it covers gadgets you didn’t even buy at Best Buy, plus free 2-day shipping and a 60-day return window. But—plot twist—auto-renewal sneaks up, in-home services may cost extra, and no tears are shed for lost or stolen devices! Can't do without IT!

This membership is a piece of mind knowing that the Geek Squad is always there. I had a significant issue with my laptop which was resolved and covered under the membership. My cost of the membership was basically paid for when my laptop problem was solved!

definitely worth it...even if you just want extra warranty coverage for all your purchases...special members only sneek previews and offers...an added plus if you also need geek services also...would recommend for the price and convience.

The assistance provided in setting up my new computer was excellent....membership is certainly worth the investment! Employees are very knowledgeable and polite....

We love having the best buy protection plan! Its a great value and easily auto renewals each year. I appreciate all of my purchases being easily added and protected for 2 years.

I have been a Best Buy Rewards member for over 30yrs. It started out free for years, then became a service membership. It definitely is worth the price. I love Best Buy & Magnolia Services. They are always so helpful with guiding me on purchases and never mind when I’m in the store several times before making large purchases.

Best Buy membership has been the best discission for me. I've had to phone several times for tech support and every time I received the most valuable service. Thanks to all of the technical support staff!

This has need a great deal. I have had to use this with Geek Squad twice to address issues with my HP laptop. Always know I have a place to get fixes done right

This membership is a good investment as it assures me of having Geek Sqaud services as needed for my electronics and computers.

The membership has saved me quite a bit with help that the Geek squad has provided. They have all been professional and very helpful in solving any issues I had

This membership has been a blessing in my family’s life. When things went negative the plan was always a life saver. It’s been a positive investment.

My Best Buy Total Membership is an OUTSTANDING value. The service is trained in listening to nontechnical people like me who run into problems then need help. They are patient, kind, and extremely helpful with enabling me to understand problems and how they develop. I am extremely grateful to Best Buy for creating this service. I could not be without it!

My mom lock herself out of her phone she has dementia and after multiple attempts to unlock it we came to Bestbuy . Bestbuy took care of the issue and there was no charge for the service because I purchased my membership! Nice work and thank you for your great service!

It's great to have but takes too long to get to a person that can actually help you. Just made a big purchase at the store and did not get any kind of discount.