Customer Ratings & Reviews

I have my computer serviced by Best Buy, to me it's very reliable and have been using them for a few years, I will never go to any other facility to have work done on my computer, never know what information they will be trying to retrieve, so I trust BB, because IF anything should arise or happen THEN I know by whom, So I do trust BB and will continue to use them and for any other electronic purchase. My daughter also just purchased a GE washer and Dryer, and she can't wait to get it home delivered. THANK YOU BB!

Ideal if you buy a lot of tech products. The 24 month coverage and extended return policy make it more than worth it!

Its wortht he peace of mind that all my products are protected for an extended period of time. I also appreciate that I can get early access to some products in store as well as it seems that many items are slightly discounted.

Normally I would not sign up for such services, mostly based on added cost. But Best Buy membership is different and love the membership. Recommended for anyone that makes any purchase's. Best Buy also has great pricing compared to most competitors.

This membership is a real value. I use Best Buy for many home item purchases small and not so smslll this pays for itself in my case where good prices and great products are on the to do list.

This is what keeps me coming back to Best Buy. They are quick, knowledgeable, listen to your problems, and will energetically and sincerely move to resolve the issue.

This is my absolute first time purchasing with best buy online. I have wanted to buy the new Samsung S24 Ultra 512GB Since it came out in January this year but with my new job I had absolutely no time especially having my carrier as Metro PCS which requires not only to find one unlocked but then finding time to go to Metro and switch my phones over. There was 1 of the exact phone and case that I wanted left in the Pembroke Pines store I made it just in time. I could not afford the entire amount upfront and I instantly got approved for not only the Best Buy credit card but also the 24 month financing. I was the happiest person in the world until I checked my Email receiving registration for my new credit card only to find out my fault doing a typo error on my social security number only made it impossible to fix until I spoke to this amazing lady that notated every detail on my account with everything that happened so i wouldn't even have to repeat anything to finalize the fix once I receive my actual credit card in the mail. So not only 5 stars to the best buy store, the best buy online/phone technical support, the online pick up order customer service, the floor associates as I was also buying something else very helpful to last but not least the cashiers 5 stars to everyone of you and I am by far Probably one of your happiest customers and in love with my new phone

What an awesome plan. Whenever I've had issues with my laptop or desktop, I've contacted the Geek Squad and they quickly provided a resolution to my problem. I've yet had to pay a dime for any fixes and they're always very friendly and professional.

This is such a good choice. It comes in very handy, especially for someone like me who has a lot of questions. It definitely has paid for itself

I can not rant enough about this! I have always used AT&T’s “protection” plan for years. Until I needed to use it and got charges an extra $300 for a fix on the Z fold flip screen. Then after it was sent in, we got a refurbished, different color phone. Once I switched to Best Buy total, I have NO worries that the will protect my devices and services! Will never go back to using any type of insurance or protection plans from AT&T!!!

Have purchased this every year since we bought our last big TV. Comes in handy for a variety of things whether it is related to TV's, PC's or other electronic equipment we have purchased from Best Buy.

This membership is valuable and helpful when unexpected issues occur with your laptop/devices. Geek Squad are professional, extremely knowledgeable and kind.

My membership is so worth every penny I don’t have to worry about any problems on my computer. Geek squad tunes it up updates my Java. Adobe, & all my stuff & when I think I am being scam they check out the messages & threats to freeze my computer & fix it everything is included in the memberships.

Worth the price. The value is represented in pricing, warranty, and excellent tech support, I am very pleased with the benefits of membership.

It’s good to have when you need the help or special service… or just get questions answered when you really need it.

The My Best Buy Total Year Membership is a fantastic value for frequent shoppers. It offers exclusive deals, early access to sales, and reward points on purchases that really add up over time. The perks extend to free shipping and special financing options, making big-ticket purchases easier. For anyone who shops at Best Buy regularly, this membership pays for itself and enhances the overall shopping experience.

This membership delivers real value through member pricing and extensive Geek Squad support. Furthermore, the protection plans available for our purchases contribute to a sense of security.

The My Best Buy Total Year Membership is a fantastic value for frequent shoppers. It offers exclusive deals, early access to sales, and reward points on purchases that really add up over time. The perks extend to free shipping and special financing options, making big-ticket purchases easier. For anyone who shops at Best Buy regularly, this membership pays for itself and enhances the overall shopping experience.

I feel protected with this membership coverage, with too many electronic devices at home, no need to risk it, also, the Best Buy team provides the best customer service, highly recommended!!!! NO doubt, worth the price!!!!

I love my Best Buy membership as it has saved me a lot of money. It extended a warranty on a tv and the tv went out on the last day of warranty but because I had the membership they replaced my 2 year old tv for nothing. Can’t beat that!