Customer Ratings & Reviews

Great service! Brought my older computer in that was running slow. I used the membership and got my computer running like its new. Saved me a lot of money

This has been so worth it! If you plan to buy major appliances or other pricey items definitely consider this. We’ve saved a ton of money!

It was a bit of a deal to order this laptop. All on my end. The Best Buy employee did a awesome job with helping me!! Good service is hard to get at times!! This was greatly not that way. I call or go there again!

The geek squad at my location are amazing and saved me many times from my own mistakes with my lack of computer knowledge lol They are helpful, fast and reliable!

High value! Enjoying the protection plans. Have already used Geek Squad and have found them very good. I highly recommend this membership.

Having this membership gave me peace of mind and it helped me in my time of need under a very stressful situation! Whether it is used again or not, it is a relief that knowing that help is just a phone call away with the Geek Squad being included is a sure bonus! Thank you very much Best Buy!

I love the membership wirg the geek squad support and all the other benefits that comes with it , able to get some things replaced if non functional.

This membership is wonderful. Have peace of mind that if my laptop has problems I have the geek squad ready to help me.

Love how easy this memberships helps me with fixing or exchanging when my product goes bad or breaks. Totally worth it!

This is the best thing ever. A life time warranty that renews anually. This is extremely reassuring that Best Buy protects the items you buy at Best Buy!

This membership covers nearly everything i purchase. I feel good knowing my items will be protected for replacement or repair. Hooray for the Geek squad!

I wondered why or when I would find myself using this enough to justify the cost compared to other yearly memberships like amazon. As it turns out, it was worth it. Simply put, the warranty extensions alone that this instantly gives every item you buy from best buy pays for itself. with my washer and dryer, refrigerator, 49 inch ultrawide OLED screen, along with many other items I have picked up from here, from headphones for various family members, to toys and games for my child. everything instantly gets 24 month extended protection, along with extended return policy, and special membership cost, instantly reducing many items down off the sticker prices by a small amount. Like my frequent use of amazon, this is one I will continue to use and renew.

This is the best purchase I have made in years. Great service, good communication, and knowledgeable. I highly recommend the Geek Squad!

I had to get a new computer with a different OS. It was imperative that I had all my old information transferred. The geek squad made it timely, easy to find and get me started again.

My grandson is enjoying the laptop for both gaming and school work. He's able to play with his grade school friends in a different state.

Absolutely amazing program. The 24/7 tech support is truly invaluable -I've used it multiple times since purchasing and they have always been prompt and resolved all issues in a very timely manner.

Geek squad is worth the money for membership knowing you can call and get help with your electronic devices

So far membership is working well. Have only been a member for a couple of months. All associates have been very polite and have taken time to answer all my questions.

Love the peace of mind knowing the my purchases are covered especially with them being purchased for my teen daughters

This is a great feature to have to add on to your Best Buy shopping experience. You shop there a great amount of time for Technology and Electronics why not get great benefits to your purchases? You’ll appreciate it when you need it