Customer Ratings & Reviews

Getting this membership has helped me get not only good deals but, also saved me money whenever my computer had software issues and I had to take it for repair service! In my opinion if you buy most of your electronics here you should get it, it I’ll save you tons of money in the end.

The membership is a good deal in an era of tech challenges that run you down phone trees and help lines that are difficult to use, this one is a breath of fresh air.

I’ve had the Best Buy total membership for years now I renew it every year. It’s great. My appliances are all covered and they come out to my house to repair. Love it.

Excellent product. Good selection help at Best Buy. Bought during Labor Day discount sales period so price was right. Delivery was great. Installation fine. It worked from day one and I've had no problems with the unit. I paid but they hauled off the old refrigerator so the whole process was relatively easy and quick.

Some violet thunder storms have plagued our area, In the spring I lost a cable modem to a lightning strike . In late June we lost a second cable mode, a router and Ethernet connected TV. MY home insurance deductible is now $6k and has no protection for items below this threshold. I bought the Best Buy Protection plan on a whim as i had bought a laptop for my rambunctious grandson, Laptop is okay most everything else now replaced as above due to lightning. This plan has been very good for me.

I never buy memberships of this nature but i needed to get my computer repaired and was asking questions and i was told they would repair items even if not bought at best buy. Which is amazing the techs were so nice and they did a great job i am so happy and appreciative.

It gives you more options when you purchase something from the store. I really recommend to pay this extra for the membership. Specially if something goes wrong with a product they can help you change it or fix it. Totally worth it

I bought this annual plan mostly to get Geek Squad support. I call if I have a problem. I call if I just need to clean up my hard drive. the plan covers several computers. But other benefits have also saved me a lot of money. I get discounts on products and services. When I needed a new screen protector for my cell phone, the installation was free. I feel taken care of by the agents: they are savvy and I trust them with any of my tech issues. It's worth every penny for me!!

I purchased this membership when I purchased my new laptop. What a great choice, I had to get the Geek Squad help to address software compatibility issues. They did great at fixing this complex issue. Thank you, Geek Squad!

The value of the membership really depends on how much you shop at Best Buy and whether you need product protection. If you’re a frequent buyer or want extended coverage and tech support, it’s a solid deal. What really makes it shine this year is the exclusive $120 discount on YouTube NFL Sunday Ticket. That benefit alone can easily justify the yearly fee. If you're already considering Sunday Ticket, this membership pays for itself.

This is the best warranty and membership I ever had. The lessons in the membership are so helpful and you can go there multiple times. They give you their full attention. You matter

I had purchased the insurance a few years back to insure my drone (A DJI Air 2s). While a bit skeptical of the coverage, the employee insisted that it would cover the drone in case of any issues. Fast forward a year, and the drone had issues. Best Buy replaced the drone for me, minus a restocking fee that I knew I would be responsible for, and they did it the same day. I didn't need to reschedule any work after that happened, which was incredibly helpful.

If you buy an electronic device at Best Buy and seek an extended warranty this is the way to go. 2 year warranty is automatic and Geek Squad help is always available.

Having this membership provides me great peace of mind! Only had to use it a couple of times, always pleasant & responsive. Well worth it

Nothing to worry about buying electronic gadgets when you have this Bestbuy Total Membership. Almost everything you purchased are covered by this membership. Whether you need an upgrade on your PC's no charge for the labor with type of membership. I highly recommend to sign up for Bestbuy Total membership, it is worth it.

We have had the My Best Buy Total membership for many years. We love it because when we need help they are there to help you. Thank you.

Having a Best Buy total membership I’ve save so much money on growing my vinyl collection. Occasionally, I’ll get a $10 gift card I can use to apply to my purchases of vinyl records. Also, it gives me peace of mind regarding my bigger electronic purchases, if something were to go wrong or I need to have GeekSquad to check out technical issues that may arise with electronics.

The Geek Squad is very impressive--helpful, knowledgable and friendly. Also am glad that items not purchased at Best Buy are eligible for tech support.

Best Buy's membership gives me ease of mind. I have all of appliances as well as technology for the family and extended family all with Best Buy, having the Total Tech membership reassures me that if something breaks or a screen cracks, Best Buy will step in and fix it and I don't have to.

Happy to have this membership as I just purchased a new laptop. The data transfer will be free from my old laptop. Also this membership has protection for the new laptop