Customer Ratings & Reviews

Great Service Agents, Patience with Set up for LapTop and very helpful Instructions! I look foward to Future Assistance when Needed! In Store and Online Service is Great! Thanks so very much!

The Levittown electronics/Microsoft team provided excellent service and helped us tremendously. So grateful they advised on this product/service as the peace of mind it provides is unmatched!

This membership has more than paid for itself in the year I have had yet. The Geek Squad are great in getting my devices right away and take the time to explain everything to me. They have the patience to answer my questions and are always very good about making sure I understand,

I have had total from 2021 till now over all it has saved me money my dad is 88 they came to the house to heip

Going on 20 years now. Couldn't do without it. It's like having your own IT guy on call 24/7 without the salary.

Support is good. I had a difficult time with appointment to pick up my laptop, I didn't get a complete review of what was completed.

Having unlimited access to Geek Squad is a lifesaver for me. I rarely need to call on them, but when I do, they patiently and professionally resolve whatever issue I’m experiencing. The peace of mind I have just to know they are available to help is the best benefit of all. Thank you for this valuable service.

The Best Buy Total membership has honestly been one of the best decisions I’ve made for my tech purchases! The value you get with this membership is incredible, and it has saved me so much time and money. First, the access to free shipping and exclusive discounts has been a huge plus. I’ve already taken advantage of multiple deals, and the savings have more than paid for the membership itself. What I really love is the Geek Squad support that comes with it. Whenever I have questions or need help setting up new devices, I can reach out to Geek Squad experts, and they’re always knowledgeable and patient. They’ve been a huge help, especially when I bought a new home theater system and needed guidance on the best setup. The added protection plan gives me peace of mind too. I know that if anything goes wrong with my purchases, I’m covered, and that’s reassuring. Plus, early access to sales and events means I never miss out on great deals. Overall, the Best Buy Total membership has been totally worth it. It’s perfect for anyone who buys tech often and values great customer support and exclusive benefits. I highly recommend it to anyone looking to maximize their savings and get the best tech experience!

I was Scammed which require my computer to be re-imaged. The Geek Squad understod my ordeal & went thru my Computer to make sure everything was OK & nothing unusual or strange was removed & returned to its normal state.

The Geek Squad helped so much in transferring our information from our old computer to the new one. The people that work in the Homewood, IL store could not have been nicer.

Bought the membership on advice of my brother, who really liked it. Even if you don't buy your computers from Best Buy, as we didn't, they'll still do the data transfer. I had a question on my printer so I called the Geek Squad and got help which solved the issue. Happy so far!

I was on the fence about this purchase. However it was great decision to go forward. Already used it twice, with a fantastic experience with Geek squad. Im a best buy fan going forward.....

This membership saved my sanity! I wouldn't have been able to get my phone or my computer set up without the help of the Geek Squad.

Is awesome to have, well worth the money, we got the family one, it is working well on all computers. Love all lthe peograms and windows defender

I signed up due to a problem, Geek asquad quickly resolved it, i have gone back 3 times for other tech challeges with great results

AT 82 YRS OF AGE I DO NOT UNDERSTAND THE REAL BENEFITS I RECEIVE WITH THIS MEMBERSHIP WITHOUT READING ALL THE COMPLEX WORDING. I JUST ASK THE AGENTS IN THE STORE SUCH AS THE GEEK SQUAD . I know they can fix my computers.

The membership was worth it since we also bought a TV and it also covers that and any other tech equipment we buy. It extended the warranty for 2 more years. Well worth it.

I just recently purchased this support membership, becasue I hade a remote service for many years and they must have been sold to a company that is not ablut helping but, more about scamming and getting you to pay for fixing issues you don't even have. If you have ever used a comany by US TECH SUPPORT BECAREFUL!

Membership pricing is reason enough to have a membership- but the Geek Squad benefits make it a fantastic plus.

I love my membership! It’s so easy to bring my devices in when I have issues! And the discounts are phenomenal!