Customer Ratings & Reviews

This is my 3rd year with the membership program and it has been worth it. I bought an IPad this year and got the AppleCare warranty for free as a member. Last year bought 3 Iwatches and MacBook Pro. All received the AppleCare for free!!!

So far I have found Total Membership a great deal. I have several PCs that needed work. The Geek Squad was of great help. I wish I lived closer or that Best Buy would move to Quarryville or Oxford. I'd use their service more often. I appreciate the service.

The price is a bit high, but overall it feels like a good deal for peace of mind. I understand that some products may be available at better prices outside of Best Buy; however, I prefer to buy all my electronics from Best Buy. With the addition of the Best Buy Total Membership, I have found great relief in knowing where to find all my warranties and protection plans. The return process is also easy and hassle-free. I'm very satisfied with my membership.

Love the geek squad always there to answer questions when needed ! I like that I can order online and go pick up at the store!

I love this membership. The amount of benefits is incredible. Member pricing. Service from Geek squad. Rewards for purchases. Protection on products. It is our go to place because of this membership!

This membership is a real value for anyone especially senior citizens. The Geek Squad is the best and I can depend on them for help. They've already helped in a big way in transferring photos from my old desk top to my new Lenovo Idea Pad and the cost was included in my membership. The membership was a wise decision on my part. Thank you Geek Squad

The membership provides extra protection on most items automatically. That way you know your purchase is backed by a coverage plan. There are also sales and promotions just for members. The plan pays for itself with the protection plans and promotions.

Excellent membership with great perks. The extended protection, free installation, and member discounts make it well worth the yearly cost. It’s saved us money and made purchases much easier. Highly recommend for frequent Best Buy shoppers.

I love my Best Buy Membership. When I need help, they are there. I get good prices when I need them. I don't have to worry about anything electric or electronic, they have it!!

I took the year total service plan because I moved from a 2015 laptop to a New one. I wanted to be able to get help as well as have a protection plan for a year. I have had to use the Geek Squad 2 times and am loving the help. If you are moving to a whole new system, the total protection plan is the way to go. Would recommend it.

I purchased Best Buy Total in November 2025 and have used it 3 times in 2 months. Geek Squad helped me understand my new computer programs. It's great to know that if I have a question, I can ask them for help.

This membership is a great service! Gives me peace of mind knowing my purchases are protected. I have had this service since 2010 on my computer and washing machine purchases from BEST BUY. Well worth the money spent for the protection

This membership is a real value especially with the unlimited access to Geek Squad services.

I think the membership is worth it. You get additional discounts throughout the year and I like that I have support from the geek squad in case I need it. I haven’t really used that service too much but it’s good to have it just in case.

The Geek Squad fixed everything on my computer exactly as they said they would do. Very satisfied.

Awesome membership. Brings you peace of mind and definitely worth it if you buy a lot from best buy

We have enjoyed this membership because of their response to Helping in the home. Also, we have taken our computers several times to have them update or help with problems that we don’t quite understand. Also, when we have a possibility of an attack or spam, we can go in and be relieved after they have gone through our computers.

This is a great membership—I used the benefits all the time. I’m only taking off one star because it no longer includes free delivery on appliances, which is a real bummer.

The total rewards membership has been valuable with the extended warranty and computer repairs. I would highly recommend.

This member ship is the best thing on planet earth it’s worth every penny ! You won’t find anybody who will come close to even try to compete ! Pure excellence!