Customer Ratings & Reviews

This membership is great value. Glad I purchased this. Haven't had to use it yet but it's having this in place that keeps me coming back to bestbuy.

I’m very satisfied with my new Samsung TV and the customer service at Best Buy. The team was friendly, knowledgeable, and took the time to explain all the features so I could choose the right model. The purchase and pickup process were smooth. Highly recommended!

This membership is so much more than just a membership, it gives me peace of mind knowing that I always have a geek ready for me

The My Best Buy Total Membership is a great situation. Having access to the Geek Squad and the extended warranties make the membership more than worth the annual fee.

Although I haven't been using a lot, thw times I have it has been a money saver. You never know when are you going to need something to be fix, so, is better to be saved than to be sorry later, for not investing on it.

This membership is a real value it’s great to know that Best Buy and the geek squad have my back when I need them

The membership is worth every penny since I've purchased the items to rebuild my computer I've had at least $700 worth done thus far I recommend it highly if you intend to rebuild a computer

My sales rep was amazing… I think he’s name was David? Very knowledgeable and helped sign me up for my total care plan , that got me an awesome upgrade to my already awesome tv, which Ari helped me with. I transitioned from a 55” to a 65” easier than I ever thought possible.

Having the membership is a really big plus it save you lots of money on items that will cost you a portion and Geek Squad always make sure that you are satisfied with the work.

My membership was a amazing investment because I use it often and it would’ve cost me a lot more money if I just bought the service each time instead of just buying the membership which makes every service free for the rest of the year for less than 200 dollars.

i havent really had the time to read all that is included with the plan. but so far i have no complaints or issues. just takes time for geek squad to do the work remotely but its good so far

Needed my computer fixed so got the plan. Computer was shot. Plan to use membership to have a tv wall mounted for a cheaper prices later in the year.

Knowing that my purchases have a warranty, and if they can’t be service it will be swapped. It’s well worth it. Takes your worries of random expense especially with technology.

Caden at the Springfield location was incredible. He took care of me receiving my new Dell desktop computer. He was patient and answered all of my questions and provided exceptional service. He took care of everything I needed. I appreciated his kind and professional service.

Happy to have the added assurance of the extended warranty for my new computer system, and the support of the Geek Squad

The geek squad is truly helpful, I have been in the store several times for scheduled help/setup and some tutorial. Always patient and sincere.

The membership has saved me a lot of money and the included protection gives me peace of mind

Great service to have, and it’s much needed to maintain the quality of the equipment/devices.

The inclusion Apple care is one of my favorite parts of this subscription along side the discounts I receive through out the year. I feel much more confident in the safety of my Apple devices without having to pay for a separate care plan for each device.

So glad I purchased the membership to Geek Squad. I no longer have to find someone to help with my device. Everyone was so helpful.