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Customer reviews

Rating 4.5 out of 5 stars with 35109 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 35,106 reviews
  • Rated 5 out of 5 stars

    Great membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the value we get with this membership, between the member pricing and geek squad support. The protection plans are something I’ve always bought, this just improves the quality of all of it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real bargain. Member prices plus unlimited Geek Squad Support is extremely great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    if you need tach help, buy a Total Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best purchase that I made last year. I purchased several products where I received extra coverage and reduced prices, and I needed some Geek Squad help. The advice and discounts alone paid for the membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I feel protected in all my purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is worth it, it covers absolutely all the items you buy and you no longer have to stress about the extra payment on everything you buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good move for me, for $170/year. My wife bought a new laptop which would have costed $99 to transfer all data from her old one. I had problems with my phone not able to get emails $40 , I had a problem with my laptop would have been $40. Right now I am ahead of the cost. I would highly recommend this

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek no show

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    disappointed with Geek Squad. Had an inhome appointment scheduled . did not show. had to reschedule. waited for 5 hours before inwas told the tech called in sick

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wife's laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a new laptop for my wife. Had everything I wanted and she needed. Been checking to see if we could find a better price for the what's on/in the laptop, so far no better deal out there! Very happy with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Bye total protection makes me feel secure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection gives us the great Geek Squad, price benefits and makes me feel more secure about my digital life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HELLO BEST BUY!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE SALESPERSON (ARIANNA) WAS GREAT AND HELPED WITH ALL MY QUESTIONS AND HELPED ME FEEL AT HOME WHILE I WAS AT BEST BUY. THANK YOU ARIANNA.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful good customer service assistance was very prompt when I had to return a flatscreen that was defective

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I don't know what I'd do without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I may know how to use a computer, but when it comes to fixing one, I'm lost. I'm super grateful to have access to a group of people who are helpful and trustworthy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Total Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: -Access to exclusive member-only deals and discounts -Enhanced rewards program with points accumulation and redemption -Free shipping on most online purchases -Extended return and exchange windows -Dedicated customer support for members Cons: -Annual fee required -Benefits may not justify the cost for infrequent shoppers -Limited to Best Buy purchases only Review: The My Best Buy Total Yearly Membership is a subscription-based program that offers a range of benefits and perks for Best Buy customers. With access to exclusive deals, enhanced rewards, and additional services, it aims to enhance the shopping experience and provide added value for loyal customers. One of the key advantages of the My Best Buy Total Yearly Membership is the access to exclusive member-only deals and discounts. As a member, you gain early access to sales events, limited-time promotions, and special pricing on select products. These exclusive offers can lead to significant savings, particularly for frequent Best Buy shoppers. The enhanced rewards program is another appealing aspect of the membership. With each purchase, members earn points that can be accumulated and redeemed for discounts or other rewards. The program incentivizes loyalty and provides additional value for your purchases. The more you shop, the more rewards you can earn. Free shipping is a valuable benefit for online shoppers. My Best Buy Total Yearly members enjoy free standard shipping on most online purchases, eliminating the extra cost and making online shopping more convenient. This benefit can be especially advantageous for those who prefer the convenience of having items delivered to their doorstep. The extended return and exchange windows provide added flexibility for members. With the membership, you benefit from longer return and exchange periods, allowing you more time to make decisions and ensuring a smoother shopping experience. Dedicated customer support is an added perk for My Best Buy Total Yearly members. If you encounter any issues or have questions regarding your purchases, you can reach out to the dedicated customer support team for assistance. This personalized support adds an extra layer of convenience and peace of mind for members. It's important to consider the cost of the annual membership fee. While the benefits and savings can be substantial for frequent shoppers, those who make infrequent purchases may not find the membership cost justified. It's advisable to assess your shopping habits and determine if the annual fee will be offset by the savings and perks you will enjoy throughout the year. Furthermore, it's worth noting that the benefits of the My Best Buy Total Yearly Membership are limited to Best Buy purchases only. If you primarily shop at other retailers or prefer a more diverse range of benefits, this membership may not be the best fit for your needs. In conclusion, the My Best Buy Total Yearly Membership offers exclusive benefits and savings for dedicated Best Buy customers. With access to member-only deals, enhanced rewards, free shipping, extended return windows, and dedicated customer support, it provides added value for frequent shoppers. However, the annual fee and limited scope of benefits may not be suitable for infrequent shoppers or those who prefer a more diverse membership program. Assess your shopping habits and preferences before deciding if this membership is right for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elevating the Tech Shopping Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently signed up for the BestBuy Total Membership, and I can confidently say it has transformed the way I approach tech shopping. This membership is not just a subscription; it's a comprehensive service that adds significant value to every aspect of the BestBuy experience. First and foremost, the perks that come with the Total Membership are unparalleled. The ability to enjoy free shipping on eligible items, regardless of order value, has been a game-changer for me. No more hesitations about adding that extra accessory or gadget to my cart – the convenience of free shipping is a definite plus. The exclusive member-only deals and discounts are another highlight. BestBuy consistently offers compelling promotions, and as a Total Member, I get access to even more savings. These exclusive offers have allowed me to score some fantastic deals on high-end electronics, making the membership fee more than worthwhile. One of the standout features of the Total Membership is the extended return window. Having an additional 30 days to return items gives me peace of mind, especially when making significant tech purchases. It's a testament to BestBuy's confidence in the quality of their products and commitment to customer satisfaction. The tech support benefits are a true lifesaver. The 24/7 access to Geek Squad experts for assistance with setup, troubleshooting, and general tech advice is invaluable. Knowing that expert help is just a phone call away provides a level of reassurance that sets BestBuy apart from other retailers. The Total Membership app is a user-friendly hub that consolidates all these benefits into one seamless interface. It's easy to navigate, and I appreciate the personalized recommendations and early access to sales events, keeping me in the loop about the latest tech trends and offerings. The annual membership fee is a modest investment when compared to the savings and conveniences it provides. Whether you're a tech enthusiast, a casual shopper, or someone who values excellent customer service, the BestBuy Total Membership is a no-brainer. In conclusion, the BestBuy Total Membership has elevated my tech shopping experience to new heights. The combination of exclusive deals, free shipping, extended return windows, and tech support make it a must-have for anyone who values quality, convenience, and savings. I wholeheartedly recommend the Total Membership to tech enthusiasts and casual shoppers alike – it's an investment that pays off with every purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good membership and worth the money. It covers all your devices. Its like a extended warranty which covers all your devices in a single plan and many other perks. I was able to price match the products which i already bought because of this membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad to have purchased the membership, though being a new member, I have used only a small part of all the benefits. It gives one peace of mind knowing all the advantages of potentially using all the offered benefits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Today I was spending time with a tech who helped me get my Fitbit working again. I am eternally grateful for you. Unfortunately I don’t remember her name, but she had black hair with blonde ends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome opportunity, if you need a repair for any ov your devices, having what is essentially a flat cost no matter the repair is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is really beneficial. Always helpful. Care about my needs. Very responsive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy is Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am delighted with this membership, it has everything I need and covers all my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I plan on using this in the near future.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the security of a warranty that will cover all my future purchases at Best Buy.

    I would recommend this to a friend